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Yyyyyy x. yyyyyy

2777 E Megan Street, Gilbert, AZ 85295



Profile of Qualifications


  • Detail-oriented Professional with extensive experience in the mortgage industry.
  • Strong analytical problem-solving skills with an ability to anticipate issues.
  • Skilled in thoroughly reviewing data to ensure accuracy throughout all loan processing operations.
  • Excellent organizational, leadership and process improvement skills.
  • Experienced in conducting in-depth training to significantly boost team performance.


Key Areas of Expertise


  Loan Processing

  Organizational Management


   Training & Development


  Quality Control


Professional Synopsis


HomeStreet Bank, Mesa, AZ 2015-2016

Branch Operations Manager

  • Leveraged strong industry knowledge to complete daily operations within a fast-paced environment.
  • Successfully oversaw activities of 4 team members; conducted in-depth coaching to boost performance.
  • Demonstrated strong interpersonal skills throughout daily interactions with team members and clientele.


Wallick & Volk, Inc., Mesa, AZ 2012-2015

Processing Center Manager

  • Exemplified excellent leadership and organizational skills while overseeing all day to day processing center operations.
  • Directed daily activities of 10+ Loan Processors and Loan Officer Assistants.
  • Maintained adherence to all policies / procedures throughout daily operations.
  • Developed and implemented highly effective training processes to boost ream performance.


Great Western Financial Services, Inc., Tempe, AZ 2012

Loan Processor

  • Completed various purchase / refinance loan processing operations.


Bank of America Home Loans, Chandler, AZ 2009-2011

Loan Processor

  • Successfully processed / underwrote level 1 conventional loans.
  • Involved in all loan processes, including set up and disclosure.


Amerifirst Financial Services, Mesa, AZ 2007-2009

Loan Officer Assistant

  • Expertly consulted with clients to define needs and qualifications and delivered customized solutions to maximize loan production; included both conventional and government programs.
  • Conducted in-depth training to significantly boost team performance.


North American Title Co., Mesa, AZ 2007

Business Development Manager

  • Leveraged various business development strategies to form new relationships and grow existing client base.


Yyyyyy x. yyyyyy

2777 E Megan Street, Gilbert, AZ 85295



Axis Mortgage & Investments, Mesa, AZ 2000-2007

Wholesale Coordinating Manager

  • Demonstrated excellent organizational and leadership skills while overseeing activities of 25+ team members within a fast-paced environment.
  • Delivered high quality customer service while maintaining adherence to company regulations.
  • Implemented effective training processes to increase team performance.


Education & Professional Development


Completed Extensive Training in: Mortgage Processes, Coaching and Team Building Skills for Managers & Supervisors & Leadership / Management.

Business Administration Coursework Completed, Grossmont College, El Cajon, CA

Previous Member of AMLA (Arizona Mortgage Lenders Association)


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