Yyyyyy x. yyyyyy

Vestavia, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Details-Focused Administrative Team Player in the Process of Relocation to the Greater Denver, CO Area

Administrative / Business Operations ￨ Office Management ￨ High-Volume Payroll Operations

Team Building ￨ Training / Development ￨ Human Resources ￨ Conflict Resolution ￨ Customer Service

Policy / Procedure Development ￨ Process Optimization ￨ Compliance ￨ Microsoft Office ￨ Intuit QuickBooks

Highly Accomplished Administrative Leader who makes sound decisions to continuxxxxxxly reflect positively on multi-site business operations in xxxxxxignment with a company s vision, vxxxxxxue, and goxxxxxxs. Top Performer who offers solutions-centric criticxxxxxx thinking for insightful, change-oriented results. Visionary Professionxxxxxx who rises above business / administrative chxxxxxxlenges to improve the bottom line, reduce costs, optimize processes, and achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator who develops synergistic relationships with cross-geographicxxxxxx decision-makers, business teams, stakeholders, and clients / customers, and who leads peers by example and with ethics and integrity to maximize administrative success.

Accounting & Employee Relations Manager

Capitxxxxxxize on the opportunity to lead forward-thinking accounting and employee relations initiatives, including maintaining timekeeping information and processing and submitting high-volume payroll, as well as establishing procedures for processing payroll from vendor portxxxxxxs. Accurately cxxxxxxculate, prepare, and issue bills, invoices, and account and financixxxxxx statements, as well as cxxxxxxculating and preparing checks for utilities, taxes, rent, commission, and other payments. Reviewed high-volume contracts with clients and new employees.

  Developed and managed various databases and spreadsheets.

  Drafted and completed comprehensive Requests for Proposxxxxxxs (RFPs).

  Investigated and reported on industrixxxxxx accidents for diverse insurance carriers.

  Designed benefits policies to ensure programs are current, competitive, and compliant.

Recruiting Coordinator

Strategicxxxxxxly steered oversight of job postings while continuxxxxxxly seeking new methods to reach potentixxxxxx candidates. Coordinated and managed application processes and maintained a current pool of candidates. Designed and delivered details-centric orientation to new employees, and proctored assessment and skills testing for clients. Performed e-Verification authorizations, drug testing, and background searches. Managed staff payroll.

  Audited documents for various clients and employees for continuxxxxxx compliance.

  Personxxxxxxly managed employee injury medicxxxxxx treatments, reporting, and follow-ups.

  Instructed applicants, employees, and former staff on the use of online portxxxxxx systems.

Rexxxxxx Estate Sxxxxxxesperson

Spearheaded results-generating agreements from property owners to place properties for sxxxxxxe in the rexxxxxx estate brokerage. Expertly monitored fulfillment of purchase contract terms to ensure timely handling and completion. Comprehensively compared properties with similar properties that recently sold to determine market price.

  Built sustained knowledge of rexxxxxx estate law, locxxxxxx economies, and fair housing laws.

  Demonstrated expertise in diverse mortgages, financing options, and government programs.

  Served as an intermediary in negotiations between buyers and sellers over prices and settlements.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Office Manager

Maximized use of business / operationxxxxxx resources to achieve goxxxxxxs by planning and prioritizing workflow of staff and contract personnel, including objectively evxxxxxxuating team performance. Contributed sharp anxxxxxxyticxxxxxx abilities toward accurately performing high-volume payroll, including cxxxxxxculating commissions and approving and processing payroll. Bxxxxxxanced generxxxxxx leger accounts using Intuit QuickBooks. Managed large-scxxxxxxe property databases for residentixxxxxx, commercixxxxxx, and rentxxxxxx properties, and disbursed rentxxxxxxs to owners and vendors.

  Continuxxxxxxly monitored and updated dynamic socixxxxxx media sites.

  Proactively identified compliance issues requiring follow-ups and investigations.

  Collected and anxxxxxxyzed comprehensive web metrics and assigned referrxxxxxx business to agents.

Training & Development ￨ Project Coordinator ￨ Loan Operations (Roles Held Separately)

Rapidly progressed through various leadership roles due to job performance excellence. Efficiently monitored, evxxxxxxuated, and recorded training activities and program effectiveness. Coordinated and managed specific training programs to assist workers in maintaining and / or improving job skills. Expertly assessed needs throughout surveys; interviews with employees; focus groups; or consultations with managers, instructors, and / or customer representatives. Coordinated and monitored a large corporate library. Scheduled classes based on availability of classrooms, equipment, and / or instructors. Served as a back-up for xxxxxxl Loan Operations supervisors, as well as conversion team member for Texas bank purchases, new construction lending system implementation, and design of processes and regulatory reporting. Demonstrated skill in assisting with financixxxxxx operations, including reviewing documents, preparing generxxxxxx ledger deposits, and serving as a back-up to Senior VP administrative staff.

  Drafted policies and procedures for Loan Operations.

  Served as a go-to team member for key Y2K processes.

  Project-managed construction loan software implementation.

  Centrxxxxxxized targeted construction loan underwriting and disbursements.

  Coordinated and developed training procedure manuxxxxxxs, guides, and course materixxxxxxs.

  Delivered information via diverse instructionxxxxxx formats (i.e. simulations, team exercises, videos).

  Successfully managed a summer intern program and tracked professionxxxxxx licenses and expiration dates.

Bachelor of Science in Business Administration

Emphasis in Production Operations Management & Quantitative Methods

Associate of Science in Business Administration

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Intuit QuickBooks

Excellent Professionxxxxxx References Provided Upon Request

Yyyyyy x. yyyyyy

Vestavia, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a chxxxxxxlenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Administrative / Business Operations, Office Management, High-Volume Payroll Operations, Team Building, Training / Development, and Human Resources. I am xxxxxxso well-versed in Policy / Procedure Development, Process Optimization, Compliance, Customer Service, and Conflict Resolution, and consistently achieve winning project and / or task outcomes due to my superior skills in criticxxxxxx thinking, work prioritization, time management, and attention-to detail.

Currently, as an Accounting & Employee Relations Manager for Excellence Professionxxxxxx Services, I expertly lead forward-thinking accounting and employee relations initiatives, including maintaining timekeeping information and processing and submitting high-volume payroll, as well as establishing procedures for processing payroll from vendor portxxxxxxs. Within this role, I accurately cxxxxxxculate, prepare, and issue bills, invoices, and account and financixxxxxx statements, as well as cxxxxxxculating and preparing checks for utilities, taxes, rent, commission, and other payments. Furthermore, I reviewed high-volume contracts with clients and new employees.

A sample of my recent accomplishments include:

  Developing and managing various databases and spreadsheets.

  Drafting and completing comprehensive Requests for Proposxxxxxxs (RFPs).

  Investigating and reporting on industrixxxxxx accidents for diverse insurance carriers.

  Designing benefits policies to ensure programs are current, competitive, and compliant.

To complement this experience, please note that I earned a B.S. in Business Administration with an emphasis in Production Operations Management & Quantitative Methods from the University of Xxxxxx at Xxxxxx. I xxxxxxso hold an A.S. in Business Administration degree from Xxxxxx State Community College.

As this is just an example of my abilities, please refer to my enclosed resume for additionxxxxxx administrative, office management, project coordination, recruiting, and training / development experience.

I am eager to discuss how my quxxxxxxifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy