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Experienced administrative and graphic design professional with several years of experience within high-stress environments with a strong background within a variety of industries. Experienced in providing administrative support to executive management, coordinating events/meetings, and managing daily office logistics. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.

• Create unique marketing content/tools for use in trade shows which includes conference banners, booth props, brochures, information packets, and slide shows
• Maintain a working knowledge of Adobe, Microsoft Office Suite, and open source software platforms in addition to completing illustrations
• Design concept art, create unique characters, and illustrate portraits for use in commercial and private commissions

• Directed a variety of marketing and administrative functions within a fast-paced environment with a focus on increasing productivity and efficiency
• Played a lead role in several large-scale projects which required significant time management abilities and a strong attention to detail
• Coordinated both on and off-site meetings, coordinated travel logistics, attended industry trade shows, and successfully managed last-minute itinerary changes
• Represented the organization within several online building activities, submitted comprehensive post bidding reports, and reviewed vendor contracts

• Provided superior customer service to both new and existing clients with a focus on increasing customer service and retention levels
• Led the development of a customer service operations manual and an internal web-based resource center which resulted in an increase in productivity levels