- xxxxxx Settlement Dr Ÿ Mequon, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Operations/Plant manager ▪ Technical Service Rep ▪ Production Supervisor

Qualifications Profile

    Self-motivated and results-driven management professional xxxxxxth extensive experience in sales, customer service, product development, packaging, and operations management in the manufacturing & corrugated packaging industries.

    Proven competence in delivering outstanding sales and customer service, achieving $30M+ in annual sales for a paper production and packaging company.

    Highly detailed and analytical, xxxxxxth critical thinking that maximize process efficiencies across 20 plants in 10 states, saving $100K in rejection rates for a paper production company, and generating savings of $12K to $750K for several companies in the packaging solutions business.

Professional Experience

    Support 20 plants across 10 states in delivering graphics sales for preprint and litho-laminating business, collaborating xxxxxxth National Account Managers in serving and maintaining key accounts to ensure customer satisfaction.

    Serve as a member of graphics training team developing new hires to achieve performance expectations.

    Supervised 55 converting and corrugating employees; led process improvements xxxxxxth press characterizations and ink improvements; & managed purchasing for plant operations involving ink, adhesives, raw materials, & tooling.

    Collaborated xxxxxxth the Plant Reliability Manager in managing quality improvements in service and operations.

    Served as Quality Advocate for customers in applying key designs and industry best practices, while optimizing cost-effectiveness, productivity, and process efficiency in supply chain operations.

    Built and sustained professional vendor relationships, interacting xxxxxxth vendors on all contracted work to ensure compliance xxxxxxth specifications, cost advantages, and quality deliverables.

    Oversaw and managed plate vendors, developing and executing innovative products and plant process improvements, and serving as a management team member of PMP (Packaging Management Program).

    Provided graphic & ink expertise to sales and initiated plant xxxxxxde press characterization profiles and roll audits.

    Built and managed sustainable client relations, delivering value-added solutions that expanded the customer base and collaborated xxxxxxth key accounts on graphic packaging development (Kohl s, Sellars, and Bradley Corp.).

    Provided consultancy services involving consumer products review of a retail project for client Kurt Salmon Corp.

    Generated $12K savings after analyzing packaging and tooling costs for a new product launch for TJM Innovations.

    Developed 35 new accounts in the Milwaukee and Minnesota markets generating $750K in annual sales.

    Managed new product packaging services xxxxxxth clients TJM Inc., G. Equipment. Corp. D. Marketing, Inc., DCI Marketing, Frank Mayer & Assoc., and Quality Candy display business.

    Served as a member of ISO process improvement team, achieving 40% reduction in plant quality errors.

    Supported packaging & display sales, working xxxxxxth client Project Managers in managing key accounts like R. R. Donnelley Inc. and establishing multiple ST Specialty Corp. design and graphics items.

International Paper Corp. Ÿ Cedarburg, XXXXXX 1983 2008

    Managed and grew 40 local & national accounts generating $30M+ in annual sales, providing consultancy and operations support in graphics sales, and optimizing interoffice communication and supply chain operations that created process efficiencies in manufacturing.

    Managed interplant sales initiatives, approving critical preprint projects costing $200K or less, identifying areas or products for value offerings, and executing pricing improvements and board contracts in collaboration xxxxxxth the GM.

    Built professional relationships xxxxxxth clients, suppliers, internal purchasing, manufacturing and key stakeholders.

- xxxxxx Settlement Dr Ÿ Mequon, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

International Paper Corp. Ÿ Cedarburg, XXXXXX (continued) 1983 2008

    Supervised 2 shifts xxxxxxth 40 employees in managing web pre-print, direct print, and ink lab operations for the printing department, overseeing multiple graphics projects for various international paper plants and clients.

    Reduced part cost/replacement lead times on one machine resulting in $30K annual saving and ROI of $480K to date.

    Approved qualified artwork/prepress in coordination xxxxxxth clients, saving $100K on rejected cartons for Cadbury Adams, and reducing overtime work resulting in savings of $80K annually.

    Controlled plate/material purchases in excess of $1.5M annually; evaluated all vendors on quality, service and cost; and negotiated contracts xxxxxxth suppliers to achieve cost and quality advantages.

    Served as ISO 9001 Certified Auditor and as a key member of sales/marketing and production team.

    Managed capital improvement project ($200K) from concept thorough completion.

    Developed and executed a comprehensive color management characterization program.

Education & Credentials

    Bachelor of Arts, MARQUETTE UNIVERSITY Milwaukee, XXXXXX (1981)

Professional Training & Certifications

    Specialized training: Certificate for ISO 9001 Auditor