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Accomplished Operations Manager eager to contribute 14 years of sales and logistics experience to a progressive organization.
- Dynamic leadership and communication skills, key to driving performance for team of 35 direct reports.
- Proven ability to increase sales revenue throughout implementation of highly effective marketing and relationship management strategies.
- Possesses a CDL Class A Driver s License, as well as experience operating a sit-down rider, layer-picker, powered pallet truck and sweeper/scrubber.
Client Relationship Management
Hensley, Chandler, AZ 2012-Present
Grocery Sales Representative
- Demonstrate strong leadership skills throughout hands on management of 35 direct reports, as well as oversight of documentation and inventory control.
- Establish and maintain key client relationships for 10+ accounts, integral to promoting client satisfaction and retention.
- Leverage strong visual merchandising skills to create aesthetically pleasing displays to showcase products.
- Streamline sales operations, resulting in a 6.7% increase and sale of 1430,000 product cases.
- Cultivate positive customer relationships by providing top notch service to enhance overall experience.
Hensley, Chandler, AZ 2010-2012
- Utilized ability to quickly adapt to fulfill multiple critical roles, including Merchandiser, Bulk Drop Merchandiser, Delivery Driver and Dispatcher.
Hensley, Chandler, AZ 2006-2009
- Ensured quality control throughout delivery operations, focusing primarily on maximizing efficiency throughout routing and loading/securing materials.
- Provided top notch customer service by resolving inquiries, handing complaints and making appropriate referrals.
- Generated thorough reports and driving logs for the Department of Transportation.
- Operated warehouse equipment, including fork trucks.
Hensley, Chandler, AZ 2004-2006
Bulk Drop Merchandiser
- Deployed highly effective sales strategies to increase overall revenue growth.
- Heavily involved in inventory management operations.
Hensley, Chandler, AZ 2002-2004
- Maintained quality control throughout daily operations, focusing primarily on product freshness and inventory control.
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