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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced administrative and operations management professional with several years of experience within high-stress environments with a strong background in providing support to key clients and leading marketing/branding logistics. Experienced in overseeing complex projects, implementing unique organizational strategies, and managing key accounts. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.


Key Competencies

Marketing Best Practices Team Leadership Process Improvement Brand Management

Problem Solving/Critical Thinking Strategy Implementation Account Management

Non-Profit Operations Management Marketing Project Management Conflict Resolution


Professional Experience

AddMor, LLC, Louisville, KY June 2017-January 2018

Director of Client Engagement (2017-2018)

  • Directed day to day marketing and client engagement logistics within a fast-paced environment with a focus on increasing productivity and efficiency levels
  • Supervised a team consisting of consultants and a Grant Writer which required providing coaching and individualized feedback
  • Led internal business development efforts for a group of key non-profit clients in addition to building relationships with non-profit leaders and performing weekly business development assessments of client needs
  • Maintained an expert level knowledge of revenue development, operational audits, fundraising, branding, grants, talent management, volunteer development, board audits, stewardship, major gifts, planned giving, and capital campaign design

Campaign Development Manager (2017)

  • Supported campaign design and marketing for a group of 4 key non-profit clients which centered on developing strategies and identifying client s target audiences
  • Ensured the client s branding image was maintained in all marketing communication, managed social media accounts, created monthly newsletters, and designing both direct mail and online marketing content
  • Successfully obtained a 100% increase in revenue from a large campaign in addition to consistently increasing client success levels


Commonwealth Sign Company, Louisville, KY July 2015-November 2017

Marketing Specialist (2015-2017)

  • Coordinated marketing operations within the organization which included creating unique marketing content, improving online traffic, and connecting to consumers
  • Increased social media followers by 170%, increased sales revenue by 25%, and consistently improved brand awareness
  • Utilized various tools such as Google Analytics in order to identify trends and generate detailed presentations

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

Commonwealth Sign Company Continued:

Project Manager (2015-2017)

  • Facilitated the completion of approximately 55 marketing projects which required overseeing brand management, product manufacturing, and customer service
  • Acted as Account Manager for key clients such as KFC Yum!, Baptist Health Hospitals, Planet Fitness, and WesBanco Bank
  • Increased revenue by 32% through the successful negotiation of contracts with vendors, subcontractors, and state/local agencies




Master of Business Administration, The University of Louisville, Louisville, KY

Bachelor s in Political Science, The University of Louisville, Louisville, KY


Community Involvement


Member-Emerging Leaders Board, American Heart Association

Alumni Council President, University of Louisville MBA Alumni Council

Volunteer, Big Brothers Big Sisters of Kentucky

Marketing Committee Member, Young Professional Association of Louisville

Director of Recruitment and Marketing, Rotaract International













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