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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ 903-407-6306 ~


Career Profile


Experienced Strategic Technical Leader with 17+ years of experience in IT Director and Application Management roles along with a strong technical acumen and background in improving productivity levels. Experienced in identifying innovative technical solutions for complex technical issues, overseeing internal data analytics, and implementing streamlined operating processes. Equipped with a significant ability to lead technical projects along with building strong rapport with others.


Key Competencies


Technical Operations Management Project Management System Implementations Technical Support

Server Management/Migrations Customer Support Implementing Project Workflows

Staff Management Process Improvement Attention to Detail Data Analytics, SSRS/Crystal Reports


Professional Experience

Christus Good Shepherd Marshall August 2000-Present

IT Director/Financial Application Manager

  Direct day to day technical and IT functions within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Design and implement innovative strategies aimed at improving productivity levels, review vendor contracts, and negotiate vendor pricing

  Supervise cross-functional team members which includes providing individualized coaching and feedback along with handling escalated employee situations

  Create proposals for annual IT capital expenditures, support large-scale technical projects, and provide feedback to members of executive leadership in regard to IT

  Successfully developed a revenue tracking process using SRSS which resulted in improved charge capture in addition to leading a conversion from Med Series 4 to a Cerner HIS system

  Instrumental in consolidating both the reporting and interfacing functions into the IT division which resulted in streamlining data analytics functions


Additional Professional Experience


  Paramedic Shift Captain, Good Shepherd Medical Center, 1991-1999


Technical Skills

Proficient In: Microsoft SQL Server, SSRS Microsoft SQL Server, Crystal Reports, Microsoft Office Suite, IBM DB2 Query, Cerner CCL, Active Directory, Meditech Systems, NPR, and MS4 HIS System

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