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Career Profile
Dedicated and accomplished Marketing Director with 10+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in developing innovative marketing strategies/initiatives. Equipped with an ability to perform comprehensive marketing research, building internal marketing teams, and handling key client accounts. Offer solid supervisory abilities with experience in leading large-scale operational projects, managing cross-functional teams, and monitoring the effectiveness of marketing campaigns.
Key Competencies
Marketing Best Practices Team Leadership Training/Coaching Email/Direct Mail Campaigns
Project Management Building Marketing Teams Decision Making/Planning Tradeshow Attendance
Client Retention/Loyalty Policy/Procedure Development Strategy Alignment Change Management
Professional Experience
Health Portal Solutions, San Antonio, TX December 2010-Present
Director, Sales and Marketing (2016-Present)
Direct day to day marketing operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Design and implement innovative marketing strategies centered on email marketing, website development, sales promotions, direct mailing campaigns, and tradeshow marketing
Consistently focus on increasing client retention/loyalty through the development of comprehensive communication plans
Identify and resolve complex operational issues, ensure internal operating procedures were followed at all times, and obtain feedback from key clients
Manager, Sales and Marketing
Coordinated sales and marketing logistics which included leading new product releases, ensuring client requirements were followed, and working closely with technical teams
Supported various operations which included software design, project planning, product testing, and new technology market releases
Played a lead role in encouraging a positive level of morale within the organization which resulted in maintaining high levels of employee retention
Sales Coordinator (2010-2012)
Oversaw sales operations which included identifying and contacting prospective clients, fostering positive relationships within the territory, and closing key client accounts
Managed administrative tasks such as contract processing, client invoicing and accounts receivables in addition to reviewing and resolving complex billing issues
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Professional Experience Continued:
Target, San Antonio, TX September 2009-April 2010
Executive Team Leader
Directed operations within a retail store environment which included leading stocking and inventory control logistics along with overseeing outgoing store shipments
Supervised a team of 50 individuals which required providing individualized and group training along with handling complex employee relations issues
Created a 90-Day efficiency plan which centered on aligning departments with corporate best practices which resulted in achieving efficiency plan completion in a span of 30 days
Acted as the Leader of Duty within the store as needed, supervised the logistics department, and consistently improved efficiency levels
Additional Professional Experience Includes: Stage Manager, Sea World (2007-2008) and Costume Character Department Manager, Sea World (2005-2007)
Education
Master of Business Administration, The University of Texas at San Antonio (4.0 GPA)
Bachelor of Business Administration, Marketing, The University of Texas at San Antonio
Awards Include: President s List Fall 2005 & 2006, Dean s List Fall 2004 and 2005,
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