- 1527 Golden Gate Ave. Ÿ Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my baccalaureate degree in Economics and more than 26 years providing high-performance than 16 years providing high-performance customer service and business operations management in the leisure, and construction industries. I am concurrently a Lifeguard at the Xxxxxx Parks and Recreation Department and the UCSF while providing Project Support for a construction company. Prior to this, I managed and grew my own business at Ford Landscaping, Inc. in Boston, MA as its Owner/Operator. For more details, please take a moment to go through my resum .

In leveraging my business and safety management competencies, regardless of industry, I also bring to the table my personal strengths that include a passion for going beyond expectations through sustainable people-centric and results driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in generating repeat business, promoting a customer-oriented reputation in the markets served, and fostering a seamless collaborative work experience with colleagues in attaining shared commitments.

I am confident that my education, experience, and personal strengths qualify me as a suitable candidate for the position, one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 1527 Golden Gate Ave. Ÿ Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Operations/Business Analytics w/ Field Support (Entry Level/Internship)

Qualifications Profile

    Self-assured, dynamic, and results-driven professional with more than 16 years providing high-performance customer service and business operations management mostly in the leisure and construction sectors.

-    Strong dedication to process efficiencies in managing operations, supporting sales through efficient safety and compliance management, as well as customer services that help achieve repeat business.

-    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.

Key Expertise

    Entrepreneurial Operations Management

    Marketing & Sales Support

    Customer Service Management

    Safety & Security Administration

    Crisis/Emergency Management

    Construction and Landscaping Project Management

    Business Development

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Policies & Regulatory Compliance

    Staff Supervision & Training

Technical

    Apps: STATA & R statistical software

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

UCSF Ÿ Xxxxxx, CA

Ÿ Maintain constant surveillance of visitors and patrons in the facility, providing information in safety procedures, constraints, and regulations, and calmly addressing safety and survival needs during emergency situations.

Ÿ Provide first aid/CPR and stabilization prior to paramedic services as required.

Construction Company Ÿ Xxxxxx, CA

Ÿ Provide project management support, building/disassembling scaffolding, removing debris to prepare and maintain construction sites, and performing heavy labor, including roofing installation/repairs, and materials transport/hauling.

Ÿ Ensure compliance with safety regulations extending work hours to meet project deadlines.

Ÿ Organize tools and equipment for pre- and post-construction work that effectively facilitate and optimize access to needed equipment.

Xxxxxx Parks and Recreation Department Ÿ Xxxxxx, CA

Ÿ Manage the safety/security of each facility, ensuring strict compliance with Red Cross safety and emergency plans, including company policies and regulations that enable a satisfying experience for visitors and patrons.

Ÿ Supervise large groups of children, beginner swimmers, adults, and senior citizens.

Ford Landscaping, Inc. Ÿ Boston, MA

Ÿ Provided strategic and tactical directions in managing and growing the business, expanding the client base by 15% annually over a 10-year period, administering HR, developing and executing marketing and sales strategies, and maintaining a satisfied clientele with consistently eye-catching landscaped properties.

Ÿ Assisted clients with recommendations and in planning for landscape enhancements at affordable project costs.

Education & Credentials

    B.A. in Economics, XXXXXX STATE UNIVERSITY Xxxxxx, CA  (2015)

Awards & Recognition

    Phi Beta Kappa Recipient (2012)

Professional Affiliations

    Volunteer: Xxxxxx SPCA