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Yyyyyy x. yyyyyy
1001 Lincoln Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Profile of Qualifications
Project Management | Communications | Relationship Building | Training & Development | Mentoring & Guidance
Policy Enforcement & Security | Departmental Teamwork | Strategic Planning | Problem Solving | Negotiation | Staffing
Basic Accounting | Ergonomics | Inventory Control | Invoicing/Coding | MS Office | Data Entry & Management
Driven, capable and focused supervisor and leader with years of progressive office management and facilities coordination experience. Skilled in managing and training teams, as well as developing workflows commensurate with colleagues areas of expertise. Adept in delivering constructive feedback to supervisees via the delivery of formalized staff assessments. Ensure team cohesion by maintaining a collectively collaborative mindset. Liaise effectively with vendors to secure competitive pricing. Oversee facility maintenance, including repairs, painting, furniture orders, HVAC and light replacement. Deliver administrative support, including the upkeep of important documents and lists. Seeking office reception or other similar roles that will allow for career growth.
Career Highlights
TEAM LEADERSHIP Skills
Lessened the levels of staff turnover by setting forth efforts to drive job satisfaction
Increased length of employment by 600% in a department that is known to usually be entry-level
Cross-trained employees to cover multiple departments; alleviated the need to hire temporary staff to cover absences
Nurtured a strong, unwavering sense of unity and teamwork amongst staff members
Worked to boost employees respective skill levels, which led to a series of promotions amongst those staff members
Devised process improvements, later regarded as best practices and distributed to other offices for application
OPERATIONS COORDINATION SKILLS
Simplified delivery operations which drove a 400% increase in service
Shrewdly negotiated vendor rates for shipping between Seattle and corporate headquarters; resulted in 125% savings
Also brokered an internationally-reaching contract for mail equipment that garnered $9K in yearly savings
Established policies to streamline operations, boost internal customer satisfaction and uphold error-free performance
Led or played a key role on various committees that existed to improve products design
Have been continually promoted to positions of increased responsibility over the course of 22 years due to high-caliber performance and innate drive to succeed as a professional
PROJECT PLANNING SKiLLS
Regarded as a subject matter expert for creative project initiatives
Developed and distributed print peripherals including fliers and invitations for events
Served on party and staff appreciation week committees to plan and execute enjoyable, seamless events
Skillfully organized a multitude of charity and volunteer committees and activities, e.g. cleaning local parks and sorting clothes for foster children
Partook in a committee to grow levels of morale, as well as improve work-life balance for staff members
Planned and executed Staff Appreciation Week, Summer and Winter Socials and other enjoyable events
TECHNICAL SKiLLS
Designed and provided upkeep for intranet pages across headquarters departments
Created a comprehensive database comprised of out-of-state process servers in an effort to offer quality service
Participated as a member of many software pilot groups due to expert-level technical acumen
Work History
Facilities Supervisor, Stoel Rives LLP, Seattle, WA, 2014
Office Services Supervisor, Stoel Rives LLP, Seattle, WA, 2008-2014
Office Services Coordinator, Stoel Rives LLP, Seattle, WA, 2001-2008
Mail/Messenger/Fax Coordinator, Stoel Rives LLP, Seattle, WA, 1995-2001
Mailroom Coordinator/Mail Clerk, Stoel Rives LLP, Seattle, WA, 1992-1995
Yyyyyy x. yyyyyy
Page Two
Education & Training
Bachelor of Science, Information Technology, University of Phoenix, GPA 3.83
Inpatient Coding (CIC-A) Training, Medical Terminology and Anatomy, American Association of Professional Coders, Score 96.66/GPA 4.0
Certification, CPR and First Aid, American Red Cross
Professional Development
Completed seminars centered on job performance evaluation, handling multiple projects and deadlines, dealing with difficult people, supervisory skills, listening skills, effective communication for women, workplace safety and ergonomics
Community Service & Involvement
Supervisor and Mentor, Boys and Girls Clubs YouthForce
Member, Xxxxxx Grand Squares Dance Club
Yyyyyy x. yyyyyy
1001 Lincoln Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 19, 2018
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any administrative or office management role years of demonstrated leadership, supervision, relationship building and technical acumen. I am skilled in working under pressure to surpass both employer and client expectations.
As a professional, I am accustomed to excelling both as a team member and independent achiever. I interact well with individuals and groups at all levels by carefully leveraging my communication capabilities to foster mutually positive parxxxxxxerships.
My project management, strategic planning and time management competencies have all been sharpened notably as I ve worked on noteworthy projects and participated in committee work over the course of my 20+ year history with Stoel Rives LLP.
Outside of my career background, I hold a Bachelor of Science in Information Technology, engaged in Inpatient Coding Training with the American Association of Professional Coders, as well as earned my certification in CPR and First Aid via the American Red Cross.
I also serve as a member of my local community. I am a Supervisor and Mentor for YouthForce, a Boys and Girls Club initiative. I also lead the organization of workplace volunteer committee efforts. Volunteerism helps me to achieve a positive work-life balance and I like to encourage my colleagues to follow suit.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Enc. Resume
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