Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior efficiency levels. Offer solid leadership abilities with experience in overseeing creative projects, managing cross-functional teams, creating marketing/advertising content, and implementing innovative processes.

Proficient in: Microsoft Office Suite, Adobe Photoshop, Illustrator, and Quark Express

Operations Management Creative Design/Content Creation Customer Service Attention to Detail

Microsoft Office Suite Legal Research Advertising Department Management Photography Direction

Creative Process Design/Implementation Print Advertising Project Management

  Directed day to day legal administrative support operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Created comprehensive legal documents which aligned with court requirements, reviewed/filed court system documents, and acted as a liaison between Lawyers and the court system

  Supported marketing operations which included designing marketing strategies and facilitating the completion of various administrative tasks

  Oversaw daily operations within a high-end spa environment which centered on building positive relationships with clients and increasing operational revenue

  Reviewed and diffused escalated customer service situations, implemented innovative standard operating procedures, and supervised team members

  Created innovative marketing content used in email and web marketing, designed unique spa treatments, and coordinated large-scale marketing/promotional events

  Led daily showroom management functions within a customized bedding and fine linens retail store environments which required identifying current market trends and creating custom bedding ensembles

  Oversaw merchandising tasks, monitored floor inventory levels, maintained positive customer service with clients, and processed custom/special orders

  Utilized superior communication and interpersonal abilities to maintain positive rapport with clients, employees, vendors, and executive management

  Facilitated daily showroom operations which included monitoring product merchandising along with maintaining an expert level knowledge of product lines

  Designed innovative marketing/sales content, supported new product development efforts, and oversaw customer service logistics during store business hours

  Managed day to day creative functions for a successful retail store which included supervising design staff members, leading the advertising department, and generating marketing/advertising strategies

  Played a lead role in supervising both photography and copy staff members, directed advertising photography, and monitored quality levels

  As a Creative Designer, created innovative print advertisements and developed content used in weekly circulars, newspaper advertisements, and special projects

  Layout/Production Artist, Cholewa & Associates

  Advertising Production Supervisor, Mainstreet Department Stores

  Sr. Graphics Specialist, Borg-Warner Corporation