Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Relocating to Rochester, NY

Operations ~ Business Development ~ Marketing ~ Team-Building

Regulatory Compliance ~ Patient Advocacy ~ Budgeting ~ Reporting

         Dedicated RN with 22 years in nursing and 11+ years of leadership experience spanning both hospital and long-term-care (LTC) environments.

         Demonstrated strengths in operations, compliance, quality, risk management, staffing, training, billing, patient records management, community relations, insurance, public relations, and marketing.

         Adept at cultivating and maintaining a cohesive and respectful workplace climate essential to maximizing staff retention, morale, and satisfaction.

         Reliably, discreet, pragmatic, and committed to ensuring strict confidentiality of personnel files and documents.

         Extremely well-versed in Medicaid, Medicare, and third-party reimbursement regulations.

         Contribute dynamic communication skills toward effectively liaising between senior management and internal/external stakeholders in support of achieving corporate objectives.

         Excel in analyzing existing practices and orchestrating process improvements to elevate customer service and satisfaction while reducing expenses.

         Apply considerable business savvy to define goals, uncover challenges or gaps in service, swiftly drive corrective action, and bolster profitability.

         Foster highly cooperative relationships with physicians, office staff, and patients to optimize revenue growth, fortify patient safety, and drive overall success.

Parkway Surgery Center, Myrtle Beach, SC, 2015 to Present

Administrator

         Spearhead full-scope daily operations including business development, regulatory compliance, quality assurance, human resources, community relations, policy & procedure adherence, administration, best practices, and financial management.

         Govern the complete spectrum of staffing functions from hiring and advancement, to compensation and performance management.

         Closely partner with Business Office in preparing budgets, monitoring and controlling expenses, and maintaining competitive yet profitable fee structure.

         Ensure stringent conformance to state and federal guidelines for records maintenance, risk management, property/facility maintenance, and upkeep of surgical equipment.

         Oversee mandated reporting activities, continuing education for staff, infection prevention policies, patient advocacy, patient safety, and employee health & wellness programs.

         Coordinate and decisively perform physician recruiting, credentialing, and onboarding functions to deliver top-quality patient care.

         Team with marketing resources to drive brand recognition, public awareness, and competitive positioning.

Continued ►

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St. Ann's Community, Rochester, NY, 2006 to 2015

Director of Admissions

         Reported to VP of Marketing and Community Relations at Rochester's 3^rd largest healthcare organization.

         Provided influential leadership to admissions employees at two campuses charged with maximizing census for 530-bed LTC organization which offers long-term-care, transitional care, assisted living, and memory care.

         Formulated and methodically executed marketing high-impact plan for transitional and LTC programs, and masterminded marketing plan to strategically align relationships with referral sources.

         Cost-effectively controlled Admissions department s operating and marketing budget to optimize P&L results.

         Project-managed development and implementation of electronic health record (EHR) software, and coordinated associated staff training and support.

         Joined forces with external agencies on community initiatives and collaborations to enhance and enrich service delivery.

UR Medicine, Rochester, NY, 2000 to 2008

Registered Nurse

         Planned and delivered top-quality clinical care within PACU at Level 1 trauma hospital (2003-2008) and on Liver, Kidney and Kidney Pancreas Transplant Unit (2000-2003).

         Conducted comprehensive assessments, recorded medical histories, evaluated patient care needs, and optimized patient flow by leveraging exceptional prioritization skills.

         Provided health education, administered medical treatments, and performed IV therapy, venipuncture, and sterile wound care.

St. Ann's Community, Rochester, NY, 1993 to 2000

Licensed Practical Nurse

         Proficiently managed caseload of 23-60 residents by providing health education, administering treatments and IV therapy, performing venipuncture and wound care, and recording vitals for patients affected by conditions such as Parkinson's, dementia, diabetes, cancer, and Alzheimer's.

         Proactively partnered with primary physicians to assess and optimize patient treatment.

         Maintained up-to-date patient charts in rigorous compliance with regulatory criteria.

         Ensured constant adherence to infection control policies, practices, and procedures.

         Provided extensive assistance with ADLs including hygiene, dressing, and feeding.

M.A., Leadership in Healthcare, Emphasis in Health Education, Promotion and Technology

magna cum laude

University of Rochester - Rochester, NY, 2006

Bachelor of Science, Nursing

magna cum laude

State University College at Brockport - Brockport, NY, 2000

Licensed Practical Nurse

Isabella Graham Hart School of Practical Nursing - Rochester, NY, 1995

BLS Certified

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Relocating to Rochester, NY

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT JOB TITLE/POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

I bring to you a Master s degree in Healthcare Leadership, an impressive and significant nursing career, and well-developed expertise in directing the complete breadth of operational functions within an ambulatory surgery center. My constant attention to facilitating strict adherence to quality and regulatory criteria will certainly prove to be an immediate asset to your facility. To complement these qualifications, I offer considerable strengths in marketing, business development, project management and policy development, essential aptitudes in a healthcare management role.

As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through an exemplary blend of clinical, financial, administrative, and managerial expertise. I am confident that I could be an asset to (INSERT NAME OF ORGANIZATION), and encourage you to call or email me to discuss this mutually beneficial opportunity. Please note that I plan on returning to Rochester in approximately (INSERT NUMBER) weeks.

Sincerely,

Yyyyyy x. yyyyyy