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YYYYYY X. YYYYYY
9035 W. Magnolia St. Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
Accomplished senior-level corporate security and crisis management leader with a proven track record.
More than four years of valuable, hands-on experience managing corporate security for Amxxxxxxon.com.
Experience managing physical security, emergency planning and business continuity in the U.S. and abroad.
Veteran, U.S. Army National Guard, United States Air Force and the United States Marine Corps.
Proficient with OnGuard 2010; Lenel; and Microsoft Office, SharePoint and FrontPage.
Professional Experience
Amxxxxxxon.com Nov.
2012-Present
Crisis Manager, Global Security Control Center (Oct. 2013-Present)
Reporting to the Senior Crisis Manager, serve as the senior decision-making authority during a crisis.
Maintain responsibility for security at more than 600 warehouse/fulfillment centers and 50 customer service locations throughout the world, with over 750 sites expected by the end of 2016.
Demonstrate stellar judgment while responding to more than 800 incidents annually, making decisions in real time that protect personnel and property.
Working on call 24/7, lead the coordinated response to a workplace incident management (WIM) event.
Manage a number of security challenges, including physical or medical emergencies and Acts of God such as power outages, water main breaks and inclement weather events.
Lead and train a team of nine professionals, including conducting annual performance reviews.
Write detailed policies and procedures pertaining to security, from emergency response to loss prevention.
Spearhead all emergency response drills, practice and training to ensure facility managers are prepared to respond to incidents.
Oversee an outside vendor responsible for ensuring every employee has an encrypted badge.
Achievements:
Avoided loss of life despite multiple incidents involving threats to personnel at global facilities.
Drafted the company s Unmanned Aerial Vehicle (UAV), also known as drones policy and procedure manual.
One of the original managers to build the Global Security Control Center.
Communication & Escalation Supervisor, Global Security Command Center (Jan. 2012-Oct. 2013)
Originally hired by Amxxxxxxon via Andrews International, a staffing firm.
Led alarm technicians that monitored Closed Circuit Television (CCTV), intrusion alarms and motion detectors at many Amxxxxxxon.com facilities worldwide.
Ensured alarm response was conducted according to the Service Level Agreement (SLA).
Achievements:
Chosen by upper management to manage a $2 million budget and turnaround a badging process that was in disarray, and ensured that every employee received an encrypted badge within six weeks.
Streamlined the ticketing process and avoided multiple trouble tickets for the same issue by creating a new spreadsheet for tracking purposes.
Target Corp. Sept.
2010-May 2012
Group Leader
Oversaw a 1.2 million square foot warehouse that received inbound freight that mostly consisted of electronics.
Managed a staff of 33 personnel to maximize their productivity and excel, including hiring 10 of the staff.
Achievements:
Increased productivity by 48% and consistently operated below budget forecasts.
Boosted the amount of freight moved throughout the warehouse by 59.6% per hour.
YYYYYY X. YYYYYY
9035 W. Magnolia St. Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Professional Experience (continued)
Target Corp.
(continued from Page 1) Sept.
2010-May 2012
Group Leader
Lowered the amount of offsite support required by developing new processes to deconsolidate import freight.
Retained nine of the 10 associates hired throughout entire tenure.
Military Experience
Infantry Squad Leader, U.S. Army National Guard
July 2009-July 2015
Served as a Convoy Commander in a war zone during a one-year deployment to Iraq.
Ensured the safety of 60 Army personnel and any accompanying prisoners.
Performed in a Tactical Operation Center, collaborating with US, British, Sudan and Iraqi security forces.
Led a team that maintained and deployed Nuclear, Biological, and Chemical (NBC) detection equipment while serving as the NBC Non-Commissioned Officer in Charge.
Provided physical security for the Criminal Courts of Central Iraq and personal security to Iraq s Minister of Justice, the country s third highest ranking government official.
Physical Security Manager, United States Air Force Oct. 2000-July 2009
Traveled to military installations throughout Iraq to test security strength by ensuring access points were secure and that each site was well-protected from penetration, including training personnel.
Performed multiple functions at bases overseas and in the United States from 500,000 square feet such as Joint Operation Centers, Battalion Operation Centers, Tactical Operation Centers and Command Posts.
Saved more than $1.4 million annually by developing a housing shield to protect TMQ-53 meteorological sensor batteries from overheating, with the design later adopted throughout the Air Force.
Ensured commanders and fighters were provided with timely and accurate forecasts that might impact their decision making in a war zone.
Infantry Squad Leader, United States Marine Corps
May 1995-July 1999
Demonstrated sound judgment and stellar leadership while managing teams in real time conflict.
Led evacuation of American citizens from the U.S. Embassy in Albania during that country s civil war..
Education, Training and Certificates
MBA, Webster University; expected Apr. 2017 (currently hold a 4.0 GPA)
BA, Security Management, Physical & Workplace Security; American Military University; Magna Cum Laude
Certified Protection Professional, ASIS International; expected May 2016
Wicklander-Zulawski Certified; earned May 2015
Level 1 Firefighter Certified
Several HXXXXXXMAT and incident management courses, Texas A&M Engineering Extension Service
Warrior Leaders Course, as well as Airman Leadership and Army Airborne schools, U.S. Air Force
Corporal, Squad Leaders, and Survival, Evasion, Resistance and Escape (SERE) School, Marine Corps
National Incident Management System (NIMS) courses, U.S. Department of Homeland Security
> Introduction to the Incident Command System (ICS); ICS for Single Resources and Initial Action Incidents; Intermediate ICS for Expanding Incidents; Advanced ICS for Command and General Staff; National Incident Management System, An Introduction; and All-Hxxxxxxards Position Specific Safety Officer.
Member, ASIS International and the International Association of Interviewers
YYYYYY X. YYYYYY
9035 W. Magnolia St. Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Dear Hiring Manager:
With this letter, I wish to express my strong interest in joining my (INSERT JOB TITLE HERE). As demonstrated in the accompanying resume, I am an accomplished senior-level corporate security and crisis management leader with a proven track record. For example, I have more than four years of valuable, hands-on experience managing corporate security for Amxxxxxxon.com. In this role, I have experience managing physical security, emergency planning and business continuity in the U.S. and abroad. Prior to joining Amxxxxxxon.com, I managed security for the U.S. Army National Guard, United States Air Force and the United States Marine Corps. Among my experience and accomplishments:
Amxxxxxxon.com:
Reporting to the Senior Crisis Manager, serve as the senior decision-making authority during a crisis.
Maintained responsibility for security at more than 600 warehouse/fulfillment centers and 50 customer service locations throughout the world, with over 750 sites expected by the end of 2016.
Demonstrated stellar judgment while responding to more than 800 incidents annually, making decisions in real time that protect personnel and property.
Led and trained a team of nine professionals, including conducting annual performance reviews.
Wrote detailed policies and procedures pertaining to security, from emergency response to loss prevention.
Spearheaded all emergency response drills, practice and training to ensure facility managers are prepared to respond to incidents.
Avoided loss of life despite multiple incidents involving threats to personnel at global facilities.
Drafted the company s Unmanned Aerial Vehicle (UAV), also known as drones policy and procedure manual.
Military Service:
Performed multiple functions at bases overseas and in the United States from 500,000 square feet such as Joint Operation Centers, Battalion Operation Centers, Tactical Operation Centers and Command Posts.
Led a team that maintained and deployed Nuclear, Biological, and Chemical (NBC) detection equipment while serving as the NBC Non-Commissioned Officer in Charge.
Provided physical security for the Criminal Courts of Central Iraq and personal security to Iraq s Minister of Justice, the country s third highest ranking government official.
Traveled to military installations throughout Iraq to test security strength by ensuring access points were secure and that each site was well-protected from penetration, including training personnel.
Saved more than $1.4 million annually by developing a housing shield to protect TMQ-53 meteorological sensor batteries from overheating, with the design later adopted throughout the Air Force.
Led evacuation of American citizens from the U.S. Embassy in Albania during that country s civil war.
I hold a Bachelor of Arts in Security Management, with a concentration in Physical & Workplace Security, and will earn an MBA from Webster University in Apr. 2017 (currently hold a 4.0 GPA). I will also become a Certified Protection Professional in May 2016 and I am also Wicklander-Zulawski Certified.
As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have
no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
YYYYYY X. YYYYYY
9035 W. Magnolia St. Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Dear (Person You Interviewed With):
I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.
As discussed, I am an accomplished senior-level corporate security and crisis management leader with a proven track record. For example, I have more than four years of valuable, hands-on experience managing corporate security for Amxxxxxxon.com. In this role, I have experience managing physical security, emergency planning and business continuity in the U.S. and abroad. Prior to joining Amxxxxxxon.com, I managed security for the U.S. Army National Guard, United States Air Force and the United States Marine Corps.
Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.
Sincerely,
Yyyyyy x. yyyyyy
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