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Bilingual (English and Spanish) leader with a consistent, proven track record of sales achievement.
Multi-unit manager, with experience operating more than one income tax service or auto dealership.
Increased sales for multiple car dealerships by building and growing relationships with consumers.
Experience building and leading sales team members to turn leads into prospects and then customers.
New Business Development Product Development Strategic Planning
Lead Generation Internet Sales Manager Staff Management/Training
Revenue Generation Team Building/Leadership Operations Management
Contract Negotiations Financing/Lending Marketing/Advertising
Office Manager (three locations), H&R Block 2013-Present
Lead performance of three separate income tax service locations in the Naples, FL area.
Manage and train a team of associates to maximize their potential and excel.
Educate clientele and colleagues as an instructor on best practices of income tax preparation.
General Sales Manager, Autoland Toyota (formerly, Toyotaland) 2008-2010
Consistently exceeded sales performance expectations for one of the largest car dealerships in the U.S.
Identified employees with potential and sales achievement and promoted each to positions of leadership.
developed positive relationships with customers to generate referrals.
General Manager (two locations), O'Brien Auto Group 2000-2007
Oversaw sales performance of both the Hyundai and Mitsubishi dealerships in the Naples, FL area.
Increased revenue by more than 200% in the first three years.
Led 275 employees and all aspects of operations for both locations, including the Service Department.
General Sales Manager (three locations), Autoland 1987-1999
Supervised performance of the Toyota, Ford and Dodge dealerships in the Springfield Township, NJ area.
Played an integral leadership role helping to generate more than $12 million in annual revenue.
Managed 275 employees and all operations for three locations, including the Service Department.
Regional Director, L&K Restaurants and Hotels 1977-1987
Managed operations of 22 restaurants and hotels dispersed across Ohio, Indiana and Illinois.
Boosted profit by more than 25% every year over a 10-year period.
Supervised a team of more than 1,200 employees.
Teacher Degree, National College
Studied Business Economics, University of Bridgeport
income tax course,
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