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Yyyyyy x. yyyyyy

9315 La Playa Court, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 239-770-6521


Summary of Qualifications


  Bilingual (English and Spanish) leader with a consistent, proven track record of sales achievement.

  Multi-unit manager, with experience operating more than one income tax service or auto dealership.

  Increased sales for multiple car dealerships by building and growing relationships with consumers.

  Experience building and leading sales team members to turn leads into prospects and then customers.

Areas of Expertise


New Business Development Product Development Strategic Planning

Lead Generation Internet Sales Manager Staff Management/Training

Revenue Generation Team Building/Leadership Operations Management

Contract Negotiations Financing/Lending Marketing/Advertising

Professional Experience

Office Manager (three locations), H&R Block 2013-Present

  Lead performance of three separate income tax service locations in the Naples, FL area.

  Manage and train a team of associates to maximize their potential and excel.

  Educate clientele and colleagues as an instructor on best practices of income tax preparation.


General Sales Manager, Autoland Toyota (formerly, Toyotaland) 2008-2010

  Consistently exceeded sales performance expectations for one of the largest car dealerships in the U.S.

  Identified employees with potential and sales achievement and promoted each to positions of leadership.

  Fostered and developed positive relationships with customers to generate referrals.

General Manager (two locations), O'Brien Auto Group 2000-2007

  Oversaw sales performance of both the Hyundai and Mitsubishi dealerships in the Naples, FL area.

  Increased revenue by more than 200% in the first three years.

  Led 275 employees and all aspects of operations for both locations, including the Service Department.


General Sales Manager (three locations), Autoland 1987-1999

  Supervised performance of the Toyota, Ford and Dodge dealerships in the Springfield Township, NJ area.

  Played an integral leadership role helping to generate more than $12 million in annual revenue.

  Managed 275 employees and all operations for three locations, including the Service Department.


Regional Director, L&K Restaurants and Hotels 1977-1987

  Managed operations of 22 restaurants and hotels dispersed across Ohio, Indiana and Illinois.

  Boosted profit by more than 25% every year over a 10-year period.

  Supervised a team of more than 1,200 employees.

Education and Training

Teacher Degree, National College
Studied Business Economics, University of Bridgeport

Completed income tax course, H&R Block

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