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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Results-driven Professional eager to contribute 20+ years of experience to a rewarding opportunity in Project Management or sales.
Profile of Qualifications
Skilled in leveraging strong leadership skills to ensure on-time, within budget project completion.
Dynamic interpersonal abilities, key to forming positive relationships with various departments and vendors to ensure efficiency throughout all operations.
Recognized for the ability to establish rapport with clientele, identify needs and develop individualized solutions.
Key Areas of Expertise
|
Project Management Organizational Management |
Customer Service Retail Sales |
Interpersonal Communication Quality Control
|
Professional Synopsis
onezerOne, Emery, SD 2016-Present
FTG Services Manager
Fulfill key leadership position, ensuring on-time completion of various installation projects.
Collaborate extensively with multiple departments, as well as hospitality companies.
Thoroughly inspect project status; responsible for developing site surveys and appropriately dispatching technicians.
Utilized strong management abilities to recruit, hire and train team members.
Guest-Tek, Calgary, Alberta Canada 2007-2016
Field Quality Control Specialist (2016)
Maintained quality control throughout all daily operations within a fast-paced environment.
Make knowledge based product recommendations to fulfill client needs.
Conducted in-depth on-site inspections to ensure utmost quality and overall customer satisfaction.
Developed and implemented highly effective, post-installation training for clients.
Closely monitored team performance and coached on various procedures / product information.
Sr. Manager Field Services Americas (2014-2016)
Demonstrated strong operations management abilities, with associated duties including scheduling, resource management and directing installations.
Heavily involved in all project phases, including strategic planning, documentation creation and ensuring adherence to project timeline.
Strategically troubleshot issues in a timely manner.
Performed in-depth training to ensure proper certification of all team members.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Guest-Tek (Continued)
Manager of FTG Systems (2009-2014)
Contributed extensively to all phases of installations; collaborated with various departments to optimize efficiency throughout all operations.
Demonstrated excellent organizational abilities while facilitating scheduling, handling purchasing and determining approval for new equipment.
Responsible for developing and updating documentation, drawings, charts and graphs; relayed pertinent information to appropriate parties.
FTG Systems Lead (2007-2009)
Leveraged strong industry knowledge to contribute to development of FTG department; assisted with creation of current FTG rack to house receivers, floodgate, multi-switches, modulators and cabling.
Ensured on-time installation of equipment; quickly troubleshot systems as necessary.
Previous Positions:
LodgeNet, Sioux Falls, SD 1993-2007
HSIA Project Supervisor / TOD Upgrade Supervisor | System Support Engineer | Lead Installations Tech
Automated Systems INC. 1992-1993
Shipping and Receiving / In House Tech
Education & Professional Development
Project Management for IT Professionals Workshop; 2006
Associate of Applied Science Degree, Electronics, Southeast Vocational Technical Institute, Sioux Falls, SD
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