Proficient, accomplished Operations Management professional seeking to apply comprehensive skill sets and years of experience to a rewarding new position.

  Skilled in staff leadership, operations management, customer service, marketing, financial management, personnel instruction, problem resolution, reporting, quality assurance and strategic planning.

  Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.

  Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.

Crew Leader, BWS Landscaping 2018 - Present

       Proficiently direct landscaping & hardscaping operations, collaborate with clientele and supervise personnel.

       Conduct detailed inspections to ensure attainment of stringent quality assurance standards.

Store Manager, Advance Auto Parts 2016 - 2018

       Skillfully oversaw all aspects of store operations, primarily profitability and customer satisfaction.

       Recruited, instructed, directed, assisted, professionally developed and disciplined staff members.

       Oversaw inventory, tracked sales to accurately order products and conducted detailed cycle counts.

       Provided superior customer service, addressed & resolved problems and enforced policies.

       Knowledgeably merchandised products, arranged displays to maximize visual appeal and organized store.

Operations and Marketing Manager, True Serv - Mr. Electric of Richmond 2012 - 2016

       Accurately processed payroll, deposited funds, paid bills and maintained detailed financial records.

       Diligently ensured up-to-date database information, answered phones, routed calls and assisted guests.

       Effectively assisted clerical staff members, scheduled appointments and instructed new personnel.

       Prepared detailed budgets, assessed financial dimensions of various projects and authored documentation.

       Drafted comprehensive forecasts, P&L projections, research expenditures and other financial considerations.

       Skillfully replaced & repaired equipment, inspected completed work and assisted personnel in building electrical, plumbing, framing, ducting & other equipment installations.

       Drove regulatory compliance efforts and accounted for all tools & equipment.

Store Manager, Blockbuster 2008 - 2012

       See entry above for Advance Auto Parts, as duties and responsibilities were identical.

Food Service Manager, Wendy's 2000 - 2008

John Tyler Community College Midlothian Campus

Business studies

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am contacting you to offer my services as an Operations Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.

I am well-versed in staff leadership, operations management, customer service, communication, documentation, marketing, financial management, personnel instruction, problem resolution, reporting and strategic planning. Additionally, I am highly proficient in inventory management, construction operations, data analysis, budgeting and project oversight.

As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.

Sincerely,

Yyyyyy x. yyyyyy

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