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Award-winning loss prevention expert with valuable, hands-on experience saving millions of dollars.
Ranked in the top five over the past eight years at Ross Stores for most internal theft xxxxxxses resolved.
Earned the ALPM of the Year Award, a special honor, for closing a multi-million O.R.C. xxxxxxse for Ross.
Closed more than $1 million in supply chain investigations across the U.S. for Ross.
Exceptional listening, verbal communixxxxxxtion and interpersonal skills to lead a team of associates.
Consistently promoted to positions of greater responsibility for outstanding leadership.
Veteran, United States Air Force.
Loss Prevention Management Investigations Safety Programs/Policies
Team Management/Leadership Interviews/Interrogations Conflict Resolution
Staff Training Surveillance Systems Report Writing
Area Loss Prevention Manager, Ross Stores Dublin, XXXXXX Mar. 2006-Present
Minimize theft at 18 retail store loxxxxxxtions by identifying, investigating and resolve all internal and external theft.
Lead a team of loss prevention staff, including conducting reviews of their performance.
Investigate credit xxxxxxrd, check and currency (xxxxxxsh) fraud, as well as shoplifting.
Interview witnesses and draft detailed reports of investigations.
Apprehend shoplifters and fraud suspects (internal and external) and work with loxxxxxxl law enforcement.
Lead regular safety assessments to promote a safety-first culture across stores.
Install and monitor CCTV systems to ensure they are properly functioning.
Performed in numerous roles, including supervising four investigators while Market Investigations Manager to lead surveillance investigations of flea markets; organized retail crime; and supply chain investigations.
Also performed as a Distribution Center/Pool Facility Assessor, determining the operation of a holding facility, ensuring all protocols and procedures were being executed according to policies and procedures.
Performed as an Investigative Analyst, supplying active leads to loss prevention colleagues across the county.
Served as a Regional Leader and Company Trainer.
Ranked in the top five over the past eight years for most internal xxxxxxses resolved.
Earned the ALPM of the Year Award, a special honor, for closing a multi-million O.R.C. xxxxxxse.
Closed more than $1 million in supply chain investigations across the U.S.
Successfully resolve multiple large retail ring/booster theft xxxxxxses.
Executive Team Leader, Asset Protection, Target Corp. Montclair, XXXXXX Sept. 2004-Jan. 2006
Served as District Trainer for APS or undercover associates.
Performed as Team Leader for multiple retail store loxxxxxxtion across Southern Xxxxxx.
Investigated and resolved large, retail theft ring/booster xxxxxxses.
Police Officer, City of San Bernardino San Bernardino, XXXXXX Mar. 2003-May 2004
Served the public to protect personnel and property and also testified in Court as required.
Military Police Officer, United States Air Force Edwards Air Force Base, XXXXXX Dec. 1998-Feb. 2003
Protected billions of dollars of assets while supervising more than 20 military police officers.
Nonviolent Crisis Intervention Certifixxxxxxtion & Instructor Certified, Crisis Prevention Institute (CPI)
Basic and Advanced Telephone Interview and Interrogation Certified, Wicklander and Zulawski
Police Officers Standards and Training (POST) Certifixxxxxxte, San Bernardino Valley College
CPR, AED and Basic First Aid Certified for adults, children and infants
Completed Airman Leadership School, Community College of the Air Force
Member, U.S. Security Forces Association
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