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Administrative leader with a proven track record of exceeding performance expectations.
Experience building and growing relationships with stakeholders in person, over the phone or via email.
Stellar listening, verbal communication and interpersonal skills to identify and resolve problems.
Experience leading a team of administrative personnel to maximize their potential and excel.
Administered payroll and processed accounts receivable, accounts payroll and bank deposits.
Strong background training, mentoring and coaching team members on best practices.
Proficient with Microsoft Office.
Personal Service Assistant, Altamaha Homecare Baxley, GA Apr. 2012-Present
Communicate effectively with key stakeholders, including patients and supervisory staff.
Display strong administrative skills to document weekly itineraries for clients.
Cater delivery of services to clientele based on their own, unique needs and circumstances.
Demonstrate a proven ability to work well independently without supervision.
Shift Manager, Pilot Travel Centers St Marys, GA Nov. 2012-Jan. 2014
Showcased excellent administrative abilities while managing the receipt of merchandise.
Documented and verified that incoming shipments matched invoices.
Conducted inventory of stock on hand and drafted reports for any loss, spoilage or damage to stock.
Maintained diplomacy and tact to satisfactorily resolve disputes with customers or employees.
Assistant Manager, Wilco-Hess Travel Plaza Kingsland, GA June 2010-Apr. 2012
Provided valuable, hands-on support to the General Manager.
Audited cash registers to ensure accurate cash flow and appropriate bank deposits.
Counted store inventory to ensure it matched invoices for merchandise ordered.
Displayed a stellar ability to analyze and research information using multiple types of online databases, systems and reports.
Office Manager, KB Concrete Woodbine, GA May 2004-May 2011
Communicated effectively in person and over the telephone with contractors and homeowners.
Led a team of employees, including delegating tasks to individual personnel.
Processed accounts payable (AP) and accounts receivable (AR) in an accurate, timely and efficient manner.
Used a database and spreadsheets to review financial statement proposals.
Office Manager, South GA Concrete Services Inc. Waverly, GA Aug. 2001-June 2004
Built and maintained positive relationships with contractors and homeowners.
Administered weekly payroll; processed AP, AR and deposits; and reviewed financial statements.
Handled unemployment insurance issues and processed partial insurance claims.
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