Skilled and motivated managerial professional with over 15 years of progressive experience in the delivery of innovative, comprehensive technology solutions. Adept in managing an enterprise program budget portfolio of up to $70M. Serves as a dynamic team member and individual contributor in strategic product development, licensing, sales, planning, road mapping and deployment endeavors. Thrives in fast-paced disruptor technology environments that fuel swift product development and deployment. Demonstrated ability to foster and sustain lasting cross-functional relationships across hierarchical levels, including C-level executives. Highly skilled in developing and managing project plans, identifying risks and issues, managing budgetary constraints and defining project charters. Expert in managing decentralized highly matrixed resource groups. Presently seeking a Senior Project, Program or Engagement Manager position that will allow for positive contributions to a high-caliber organization that will offer opportunities for professional development.

Project/Program Plans and Charters RFP s/RFIs SOW s Negotiation Resource and Product Delivery Cost and Profit Projections

Risk Analysis Change Management Process Improvement Resource Allocation Budgets Relationship Building Executive Steering

Stakeholder Relations Requirements Development Project Scheduling Workflow Analysis Action and Resolution Reporting IT Consulting

Custom Software Development B2C B2B New Product Launches Front Office and CXP Product Delivery Financial Systems Integration

Payments and Settlement Technologies Data Migrations Software Upgrades Oracle SAP r3 Siebel, DBIV BIW POS Switch

Fiserv (Card Solutions, Banking Platforms, ATM) NCR (APTRA, Authentic, Kalpana, CXP Solutions) WebSphere Active MQ

Apple Pay ACH STEP 5.0-5.3 Oracle JIRA SAP R/3 PeopleSoft SAS Epic SharePoint Clarity (Business Intelligence)

Lean/Agile Delivery Methodologies Back Office/ERP Systems Implementation and Integration Software Development

Various Companies

Senior Principal Consultant/Engagement Manager, 2012-Present

         Deliver consultative services for Core Communications, Sun Trust Bank, BackBase, T-Mobile and NCR Financial

         Nurture client relationships and manage accounts to garner new sales opportunities, craft accurate quarterly projections and complete international off-shore resourcing for engineering and financial solutions providers that garner annual revenues of $25M

         Estimate project duration and formulate Statements of Work (SOWs) to prepare for the delivery of sales proposals; complete cost and profit margin management, develop budgets, allocate resources and liaise with sales in response to RFPs up to $5M

         Assemble resources using Waterfall and Agile methodologies to flesh out project scope and workflows, as well as data models for concepts, pilots and technical documentation

         Devise test and training plans, readiness evaluations, go-live plans, production/transitional support, risk mitigation plans and an integrated project (WBS) schedule

OPEN SYSTEMS TECHNOLOGIES/STIBO Systems

Senior Project Management Consultant (Master Data Management), 2011-2012

         Delivered services for a variety of clients including Sears Canada, Toys R Us, Citibank and Hach International

         Managed teams of Business Analysts, Systems Engineers/Architects, Developers, Quality Assurance staff, vendors, as well as middleware and third-party subject matter experts

         Defined requirements, implemented plans and directed the delivery of project tangibles utilizing Agile (Scrum) and SDLC methodologies to distribute resources, alleviate risks and manage budget constraints for Master Data Management engagements

         Mapped and structured, cataloged product, categorized assets and integrated systems

         Authored reports, managed customer technology support portals and tracked trouble tickets using JIRA

         Managed business processes and tended to technical needs

         Reported on budgets, issue resolution, resource management and risk mitigation efforts for discussion at stakeholder meetings

         Analyzed architecture, infrastructure, supply chain integration, network planning and legacy system migration for MDM implementation

         Led accounting, financial planning and asset management teams in forming business and technical requirements documents that dealt with functional code enhancement releases for SAP and Oracle Financials financial accounting software

Senior Project Management Consultant (Master Data Management), Continued

         Performed gap analyses to enhance and automate accounting, financial tracking and compliance practices

         Gathered business requirements to identify system functionality including GAAP processes to manage assets, construct balance sheets, report on Accounts Payable/Receivable and complete additional duties in alignment with regulatory compliance standards

         Coordinated and documented customer development JAD sessions using the SAP FI/CO module and Oracle Financials downstream reporting tools

         Played an integral role in designing a commercial and personal banking customer portal tool

CONVERGENT RESOURCES

Sr. Project Management Consultant, Retail Wireless and Financial Services Providers, 2006-2011

         Developed end-to-end CRM and supply chain management solutions for AT&T s mobile service sector

         Spearheaded project procedures including founding an executive steering committee, managing risk, sponsoring project and change management, as well as integrating technology solutions to prepare for a corporate merger and support product launches

         Acted in a Program and Client Relations Manager during data migrations/integration, data conversion and custom software development projects

         Served as lead point of contact and escalation between the Financial and IT departments; defined business and technical requirements to purchase commercial bonds, complete tax consumption and distribution efforts, deal with penalties and report P&L

         Planned, coordinated and managed program teams; structured tasks utilizing SDLC and Waterfall methodologies to determine scope, workflow and data modeling for concept design, technical requirements, QA testing/training, readiness assessments, go-live planning, statements of work, user documentation, risk assessment plans, budget/resource allocation and RFPs for projects up to $3M in value

• Senior Technical Project Manager, Project Management Center, Hospital Corporation of America, 2004-2006
• Ad-Hoc Director-Program Management Office, Asurion, Inc., 2003-2004
• Senior Program Manager/Client Engagement Director, Sapphire America, 2001-2003
• Assistant Director-ERP Practice, Siemens, 1999-2001
• Project Lead-PMO Office, General Telecommunication Enterprises, 1996-1999

Certification, Project Management Professional (PMP, recertification in progress to complete end of Q4 2016)

Certification, Agile Project Management Professional (PMP, in progress)

Invited Speaker, SAP ASUG Conference

Also completed four years of Bachelor of Arts studies