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Career Profile

Key Contributor & Effective Leader with 20+ years of experience in supporting logistical operations within fast-paced and high-stress environments. Experienced in leading daily strategic operations which includes managing staff members, overseeing financial functions, and implementing innovative standard operating procedures. Equipped with a keen ability to leverage skills in project management in order to introduce new tools for cost/time savings and efficiency improvements.

Key Competencies


Operations Management Financial Analysis Strategy Development Staff Management

Law Enforcement Industry Staff Training/Coaching Strategic Operations Planning

Completing Complex Investigations Resource Planning/Management Human Resources Management


Professional Synopsis

Sunset Tanz LLC, Athens, AL April 2010-Present

Vice President

  Direct day to day operations within a fast-paced organization with a focus on increasing productivity, revenue, and operational efficiency

  Design and implement innovative standard operating procedures aimed on improving operations in addition to overseeing customer support logistics

  Coordinate financial operations such as budget development, expense management, and financial analysis using QuickBooks

  Successfully manage 9 individual locations, supervise cross-functional team members, and handle human resources tasks such as hiring/recruiting


City of Chattanooga, Chattanooga, TN February 2007-April 2010

Police Officer

  Managed all daily operations within a law enforcement agency which includes responding to criminal incidents and successfully diffusing complex situations

  Instrumental in the management of complex investigations which required interviewing witnesses, analyzing crime scenes, and gathering evidence

  Utilized superior attention to detail skills in order to maintain detailed case files, prioritized work assignments to staff members, and monitored evidence room operations


City of Chattanooga, Chattanooga, TN June 2001-February 2007

Communications Officer

  Answered and appropriate managed both emergency and non-emergency 911 calls along with dispatching Police, EMS, and fire services as needed

  Maintained positive rapport with members of the community which required superior communication and interpersonal abilities

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Education & Training


Associate of Science, Chattanooga State Community College, Chattanooga, TN


Training Includes: Mastering QuickBooks, Prescription Drug Enforcement, Interview and Interrogation, Critical Incident Stress Debriefing for Law Enforcement, Municipal Management Academy, Calibre Press Street Survival, Patrol Interdiction, State of Tennessee Peace Officer Standards, and Officer Survival and Communications Spanish


Community Involvement


Staff Sgt Christopher Walker Fundraiser, September 2012

APO/FPO Christmas Present Drop, November 2012

Chick-Fil-A 5k Sponsor, 2013-2017

Dragon Boat Race fundraiser for Huntsville Hospital, 2015- 2016

Sunset Charities Christmas Blessing, December 2015




Letters of Commendation; May 2002, February 2008, March 2008

Chief's Coin Award; February 2008, June 2008


















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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in leadership roles within a variety of environments along with significant experience in developing innovative operational strategies, leading human resources/finance logistics, and implementing internal standard operating procedures. In addition, I have a strong background in building positive rapport with customers and diffusing escalated customer service situations.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to improve productivity and operational revenue.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.





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