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Yyyyyy x. yyyyyy
5175 Picket Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm
Skilled, capable and focused Operations Manager with years of progressive experience in developing and mentoring senior-level teams in both the civilian and military sectors. Results-oriented Program/Project Manager with hands-on approaches and a xxxxxxmbined operational and technical background. Possess integrity and professionalism in order to enthusiastically guide teams through transitions. Deliver ongoing quality excellence to all personnel, clients and members of the general public in acxxxxxxrdance with organizational visions and xxxxxxre values. Offer innovative new ideas and paths via the leverage of business growth strategies. Driven to achieve success and lead others to attain prosperity as well using superb xxxxxxmmunication and people skills; builder of dynamic relationships with teams, clients and key stakeholders to fuel optimal performance I m passionate about leadership and attaining a challenging position that allows for dynamic xxxxxxmpany and individual growth. Xxxxxxmpleted large-scale projects across entire lifecycles from inception to closing. Author of sound policy analysis strategies and rexxxxxxmmendations for senior-level leadership. Clear xxxxxxmmunicator of updated policies for future network changes and baseline structures, called on to achieve cyber security awareness. Seeking an exciting new challenge that will allow for leverage of diverse skills. Willing to travel, as well as serve in an on-call capacity.
Highlights
Currently uphold production quality xxxxxxntrol and ensure adherence to Standard Operating Procedures (SOPs) to make certain client needs are met; xxxxxxmplete quality xxxxxxntrol checks on each shift s GPS-modeled products
Offer technical leadership to the civil GPS xxxxxxmmunities; direct teams that evaluate GPS performance analysis using troubleshooting techniques to resolve routine satellite maintenance matters
Served as the Operations Director of Training and Technical Programs for two years with the Department of Homeland Security Position, Navigation and Timing (PNT)
Spent the last 12 years directly supporting the GPS Program as a Program Manager and as a Navigation Systems Analyst for the 2nd Space Operations Squadron (2SOPS) in both military and civilian role
Proven history of training and developing staff that practices objectives driven by achievements, as evidenced by a 25% increase in productivity and profit through FY 2015 and 2016
Worked as the U.S. Xxxxxxast Guard Liaison Officer to Air Force Space Xxxxxxmmand; guided a new operation matrix to identify and mitigate civil GPS Electro-Magnetic Interference (EMI) and xxxxxxnstellation sustainability xxxxxxncerns
Xxxxxxre Skills
Budgeting | Sustainment Analysis | P&L | Business Development | Problem Solving | Decision Making
Critical Thinking | Client Support | Time Management | Organization | Operations Management | Standards Development
Customer Service Excellence | Supply Chain | Workflow Creation | Multidisciplinary Team Supervision
Training & Development | Interpersonal Xxxxxxmmunication | Stakeholder Engagement
Professional Experience
GPS Systems Analyst, Apogee Engineering, LLC (2011-Present)
Lead daily satellite vehicle system monitoring operations
Serve as a Subject Matter Expert (SME) in training and mentoring a dedicated team of GPS Mission Analysts on using GPS Interference and Navigation Tool (GIANT) software
Develop and deliver signal performance accuracy predictions, along with post-assessment products used for planning and assessing military airstrike missions
Reply to and resolve satellite anomalies and any related customer requests as they arose
Perform the functional analysis of the GPS Payload xxxxxxnstellation to enhance user support at a global level
Craft and set into motion ideas used to improve production procedures and efficacy levels
Senior Operations Specialist, Linquest Xxxxxxrporation (2008-2011)
Supervised and guided a training team of Operational Specialists in the proper use of GPS Technical Interface Document Xxxxxxntrol (ICD) procedures
Worked as the Program Lead for GPS anomaly resolution, along with being the Project Lead for situational reporting procedures
Also appointed as the Program Lead in developing GPS Electro-Magnetic Interference (EMI) analysis
Yyyyyy x. yyyyyy
Xxxxxxntinued
Chief Operations Specialist, US Xxxxxxast Guard (1991-2008)
Served as the eyes, ears and voice of the Xxxxxxast Guard for the maritime xxxxxxmmunity; included playing a pivotal role in executing nearly all daily operations
Managed cutters and at shore stations tactical, xxxxxxmmand, xxxxxxntrol and xxxxxxmmunications suites
Engaged in operations including search and rescue, as well as law enforcement case execution
Supervised the Xxxxxxmbat Information Center (CIC) workings, including intelligence gathering
Operated the most advanced strategic xxxxxxmputer systems in the Xxxxxxast Guard, e.g. satellite xxxxxxmmunications, global position navigation, electronic charting and shipboard navigation
Achieved real-time target acquisition, tracking and system identification
Worked in a leading Chief Petty Officer role to lead advanced operational planning applications, intelligence xxxxxxordination and case management
Devised budgets, written systems, casualty reports, shift schedules and training requirements
Acted in a Division Chief role; led the integrated Xxxxxxmbat Systems Training Team which resulted in the crew earning Meritorious Unit Awards and a Weapons Excellence Award for the MK 92 Fire Xxxxxxntrol Radar System
Created and updated USCGC Harriet Lane Operational Risk Management (ORM) training methods and standards to ensure success across all training efforts
Education & Credentials
Executive Master of Business Administration, Jack Welch Management Institute-Strayer University
Bachelor of Science, Business Administration-Project Management, Xxxxxx Technical University (Cum Laude)
Associate of Applied Science, Engineering Technology, International Tech
Associate of Applied Science, Electronics, NSS
Certification, Xxxxxxast Guard Aircraft Traffic Xxxxxxntrol
Certification, Project Management Professional (PMP)
Member, Project Management Institute (PMI)
Presently hold an active T/S (SCI) Security Clearance
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