- 5905 Kingsford Rd Unit A Ÿ Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Retail Sales ▪ Customer Service (Banking ▪ Fashion)

Qualifications Profile

    Self-assured and results-driven sales professional with recent experience in providing high-performance sales & marketing, customer service, brand management, and customer relationship management in the retail industry.

-    Proven dedication to process efficiencies in sales and customer service that create competitive adxxxxxxntages in the fashion/apparel retail targeting the A/B crowd.

-    Detail-oriented with critical and creative thinking to leverage marketing and selling skills in developing and executing aggressive strategies in product positioning, customer relationship building and retention, and market penetration.

    Versatile, flexible, and adaptable with quick learning abilities to reach high sales productivity in fast-paced work environments and new territory assignments.

    Highly-organized with multitasking and prioritization skills that maximize sales and marketing resources to deliver on or exceed sales targets.

    Persuasive people management and communication skills that inspire customer confidence and repeat patronage, while fostering sales performance excellence with colleagues.

Professional Experience

Armani Exchange Ÿ McLean, XXXXXX

    Managed product positioning and market penetration through effective brand management, promoting and selling a satisfying fashion experience that exceeded customer expectations, leveraging a brand associated with uptown lifestyles to generate demand and exceed sales targets.

    Ensured compliance with policies and performance standards, enforcing loss prevention guidelines that deter shoplifting incidences, while reducing merchandise inventory shrink that enable the business to deliver high-demand and fast moving items to customers.

    Provided high-visibility merchandising, assisting the store manager in designing and executing visually appealing and effective store front and window displays on a regular basis.

    Built sustainable professional relationships with customers to ensure repeat patronage, and with peers and senior management to create a seamless work environment in achieving shared commitments.

Guess Ÿ Woodbridge, XXXXXX

    Promoted and sold a fashion apparel brand targeting the youthful middles class markets, offering exceptional customer service to differentiate the company brand, harnessing the latest fashion trends through purposive interaction with customers, industry research, and competitor analysis.

    Built and maintained customer confidence, taking customer feedback and experience with competitors in improving store merchandising, mounting seasonal promotions, and adopting new fashion styles and trends that cater to unmet market needs.

    Collaborated with floor supervisors, purchasers, and designers (in-houses and 3^rd parties) in developing aggressive sales and promotion strategies that enable the business to achieve sales targets even during slow months.

    Communicated merchandise needs and issues to appropriate supervisors in a timely fashion, assisting the store manager in maintaining store cleanliness and aesthetics in accordance with design standards for target markets.

Stock Associate Ÿ Woodbridge, XXXXXX

    Provided inventory management support, unpacking and breaking down bulk merchandise deliveries in the stockroom for classification, price tagging, and distribution into display shelves on the sales floor.

    Assisted in conducing physical stock inventory, and contributes to developing and executing seasonal merchandise strategies anywhere from promotional price discounts to high-visibility thematic visual displays.

Education

NORTHERN VIRGINIA COMMUNITY COLLEGE Annandale, XXXXXX (2014 Present)

A.A. in Business Management