Retail Operations | Staff Supervision | Personnel Relations | Equipment Maintenance

Customer Service Delivery | Recruiting & Hiring | Administrative Management | Sales

Training & Development | Merchandising | Performance Assessment | Inventory Control Accounts Payable | Accounts Receivable | MS Office Suite | Windows Proficiency

Driven, capable and talented professional with extensive experience in leading sales and customer service efforts. Fuel sales increases to enhance customer satisfaction across a vast array of industries e.g. the retail, automotive and telecommunications sectors. Adept in cultivating high-caliber teams via dedicated, thorough training and mentoring efforts. Skilled in managing departmental operations, including ensuring proper inventory control and management of administrative functions. In search of a Medical Imaging Sales role that promotes career growth, stability and goal achievement in an innovative work setting.

  Facilitate the seamless, successful sale of boats and related items including ATVs

  Deliver the utmost in customer service and satisfaction at all times

  Recognized as the number one-ranked boat salesman for 2015 and 2016

  Promoted to Department Manager; presided over electrical department operations including the supervision, training and mentorship of all departmental personnel

  Conducted electrical inventory evaluations; maintained sufficient stock levels and made certain that cycle counts were completed in accordance with corporate policies

  Worked as a Customer Service Associate prior to promotion; fueled efforts to boost sales and offer top-notch customer service at all times

  Assembled merchandise displays and stocked shelves according to company guidelines

  Maintained a consistent record of adhering to set budgets and surpassing sales for the electrical department

  Took on total store operation accountability in absence of the Store Manager

  Supervised, trained, and assessed the performance of eight Customer Service Associates, as well as members of the Floor Crew

  Replenished stock levels and assembled displays

  Used sound interpersonal practices to establish and sustain positive vendor relations

  Enhanced productivity levels and reduced the amount of labor hours by reorganizing stock in n more efficient manner

Continued

  Drove efforts to solicit wireless device sales to small business owners

  Aided customers in purchasing devices and accessories after properly assessing their respective needs to match them with appropriate items and services

  Educated consumers on activating and modifying cellular services; detailed new product offerings and services

  Upheld a consistent record of meeting or surpassing all sales quotas

  Coached and supervised six Service Technicians in daily operations and company best practices; worked collectively to complete quality control checks for services performed

  Served as a Sales Consultant to oversee a complete cycle of sales transactions for both new and used vehicles

  Educated prospective buyers on automotive features and led them on test drives to best determine their desires and basic needs

  Tenaciously negotiated sales contracts in order to secure optimal pricing

  Adhered to all established sales goals and either achieved or surpassed each

  consistently attained the highest customer satisfaction survey ratings across the dealership

  Oversaw cemetery grounds including all maintenance; supervised, hired, and trained staff

  Managed equipment and machinery including maintenance of materials and all purchasing efforts

  Headed supply ordering, receiving, and inventory control for granite memorials

  Led fiscal operations including bookkeeping, Accounts Payable and Accounts Receivable

  Drove the sale of interment spaces and bronze memorials

  Directed the launch of a computer mapping system for cemetery grounds; boosted marker installation productivity levels and enhanced overall operational efficiency rates

  Tidied the backlog of up to100 uninstalled markers upon hire in 1994; maintained updated records for all installations throughout tenure from that point forward

Have also worked in Insurance Sales since June 2013 on a part-time basis; work in the senior market to sell Medicare supplements to clients

Bachelor of Science, Business Administration, Mississippi College

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. I heard about the vacancy from Quinton Frasier, whom I met at Morrison Heights Baptist Church; I was informed of the opportunity during our mutual participation as Sunday School volunteers.

As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of proven customer services success, primarily in the sales management sector. It is my hope to put the skills I ve refined over the years to practical use in a challenging, engaging new sales setting focused on the Medical Imaging industry.

  My experiences thus far have sharpened my interpersonal and relationship building competencies, as well as my ability to connect positively with clients, coworkers and other essential stakeholders.

  As a professional, I thrive in fast-paced settings that call for adaptability and flexibility. I work well as both an independent achiever and valued team member to lend to seamless operations. Often, I am seen as both a trusted trainer and mentor.

  In addition to my work chronology, I also have a Bachelor of Science in Business Administration from Mississippi College.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume