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Yyyyyy x. yyyyyy


930 Turlough Tr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Administrative Support Provider | Banking & Financial Professional

Clerical Operations | Customer Service | Documentation | Document Images | File Processing | Mathematics

Strategic Planning Reconciliation Processes | Numbers Calculation | Claims | Orxxxxxxnization | Time Management

Communication-English, Filipino (Cebuano Dialect) | Microsoft Office | Software Programs


Results-oriented, dependable and attentive professional with expertise in a wide array of administratively-focused areas. Leverage skills to achieve orxxxxxxnizational goals in team-focused and independent settings. Possess keen ability to build rapport with individuals and groups at all levels. Adept at thriving in high-pressure environments that demand strong attention to detail and flexibility. Seeking a new and exciting role that will allow for use of skill sets and offer opportunities for professional advancement.


Professional Synopsis


Xxxxxx County Election | Assistant Polling Manager (2016-2017)

  Supported the Polling Manager in supervising assigned staff; ensured that the poll was fully compliant with Xxxxxx Elections Code and the Rules of the State Elections Board

  Accompanied the Poll Manager in opening and closing the poll with timeliness

  Monitor other poll officials to make certain their fulfillment of duties complied with poll procedures

  Aided in performing daily validation and reconciliation; often called for working long hours during Election Day shifts and staying onsite until poll completion

  Compiled accurate data from polling results

  Replied to inquiries from those casting ballots to guarantee that each was well-informed prior to the process

  Xxxxxxined a sound command of all local election procedures and principles


Polling Clerk (2016)

  Delivered administrative and supervisory support to the Polling Manager and Assistant Polling Managers within an early voting polling facility for in-person ballots

  Worked with the Presiding Officer to uphold both confidentiality and integrity across voting process phases

  Also consulted with the Presiding Officer to ensure all voting instructions were clear to participants

  Ensured that all electors were treated fairly and respectfully as they cast their respective ballots

  Ensured that all voting took place in an orderly fashion; cleaned the voting room once polls were closed and result were tabulated as well


Tucker Federal Bank (PNC) | Bank Teller (1995-1997)

  Offered information to clients rexxxxxxrding bank services, often working to cross-sell products and services

  Caringly represented the Bank in a manner that demonstrated both courtesy and professionalism by delivering timely, efficient and accurate service while processing client transactions

  Compared signatures and photo IDs to confirm the identity of each customer

  Received checks and posted entries into the correct accounts; balanced all currency, coins and checks

  Confirmed dates on incoming checks and Cashier s Checks; cashed them after ensuring signature validity

  Sorted, filed and recorded all deposit slips at the close of the working shift; also balanced cash drawer

  Performed shift closing recap of money and bank slips to balance the branch s daily totals

  Provided account balances to clients, transferred funds and resolved account discrepancies as they arose

  Opened and closed both checking and savings accounts

  Maintained security procedures at all times to uphold bank standards for customer well-being

  Left role to be a stay-at-home parent until 2016; completed volunteer work during that time, detailed below





Yyyyyy x. yyyyyy




Eckerd Drug Store | Cashier (1992-1995)

  Warmly welcomed customers, using expertise to help them select merchandise that best fits their needs

  Replied to inquiries rexxxxxxrding product availability via telephone and in person; fielded all customer concerns quickly and with a sense of importance

  Handled cash and change in operating the cash register

  Enxxxxxxged actively in inventory control to ensure stock levels were adequate and replenished as needed; kept stock levels on the sales floor maintained at all times

  Orxxxxxxnized merchandise pricing, signage and coding as needed

  Maintained store cleanliness at all times per corporate standards


Bureau of Internal Revenue Services | Tax Clerk (1985-1991)

  Responded to client inquiries rexxxxxxrding their tax concerns and inquiries

  Communicated clearly with Tax Officials rexxxxxxrding clients tax issues in order to reach resolution

  Delivered clerical support to the Tax Audit team; orxxxxxxnized and updated tax files, records and client statements

  Assessed and reviewed tax data in preparing tax returns with precision and accuracy

  Adhered to established practices rexxxxxxrding client confidentiality

  Computed taxes and sent letters to delinquent income taxpayers


Department of Agrarian Reform | Clerk (1982-1985)

  Recorded and distributed messages in a timely fashion; also scheduled appointments as requested

  Handled inquiries and incoming work requests to make sure each was passed along to the correct individual or department

  Evaluated files and records to reply to information requests

  Checked and distributed documents and correspondence; maintained a well-orxxxxxxnized filing system and developed outgoing messages using strong writing acumen

  Received, sorted and distributing incoming mail

  Compiled office activity records, including maintenance of office supply inventory to place orders when needed

  Guaranteed that the office areas were kept neat and tidy at all times to maintain a professional appearance




Bachelor s Degree Courses, Banking and Finance, University of San Jose Recoletos

Bachelor of Science, Nursing, Kennesaw State University

Certificate, Word, Excel and PowerPoint 2007, GCGLearnFree.Org



Volunteer, Dynamo Swim Club

Volunteer, Xxxxxx County Public School System

Volunteer, St. Brigid Catholic Church








Yyyyyy x. yyyyyy


930 Turlough Tr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any customer or administratively-focused position years of success in governmental, banking and retail settings.


  I have a diverse career background, all of which complements my coursework in Banking and Finance, completed overseas. Having a global educational background has only served to sharpen both my interpersonal and cultural competency skill sets.


  My experiences to date have refined my teamwork, collaboration and relationship building skills, as well as my ability to connect positively with team members, customers and other important stakeholders.


  I excel as both an independent achiever and contributory team member to drive smooth operations. In any position I take on, I aim to achieve the utmost in both customer and orxxxxxxnizational satisfaction.


  After working in various environments including banks, with the IRS and the Department of Agrarian Reform, I left the workforce full-time to be a stay-at-home parent. I volunteered a great deal during that time with local clubs, schools and churches.


  I recently returned to working in a managerial role for local elections. However, I seek to return to the workforce in a capacity that is more permanent and conducive to career growth.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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