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Yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Self-motivated team player available to contribute academic and professional background toward supporting a progressive organization in achieving goals while building a successful career
Profile
Dynamic communication, presentation, public relation, and customer service skills backed by BA in English with concentration in Creative Writing
Valuable experience in client/public-focused industry, with talent for presenting positive company image, delivering quality service, ensuring satisfaction, and building loyalty as key strategies for capturing target markets, boosting competitive leveraging and generating high-volume revenue
Drive and ability to achieve goals illustrated by ongoing employment concurrent with successful academic pursuits
Effectively prioritize, plan, coordinate, and manage workflow/projects to optimize productivity and efficiency while maintaining high quality standards
Additional background in collaboratively implementing programs, services, classroom instruction, and activities focused on children; college minor in Child and Family Studies
Professional Background
Walt Disney World Resort-Lake Buena Vista, FL 2014-Present
Attractions Hostess-Star Tours: The Adventures Continue; 2015-present
Attractions Hostess-Toy Story Midway Mania!; 2014-2015
Present a positive, professional image in representing resort as key point of contact in delivering world-class guest services
Effectively greet guests, respond to inquiries and address/resolve issues, with strong focus on efficiency, safety and quality of attraction experience
Apply sharp planning and organization skills toward consistently ensuring area is show ready
Have successfully completed Disney College Program Internship
YMCA Kidz Lodge-Clifton Park, NY 2010-2014
Activities Coordinator
Collaborated in creating sensory activities and supervising dramatic play as well as providing care of children ages 6 weeks-10 years
Successfully implemented classroom-based structure focused on supporting children in achieving potential through skill building and hands-on learning
Education
Bachelor of Arts in English and Textual Studies, cum Laude; 2014
Concentration: Creative Writing
Minor: Child and Family Studies
GPA: 3.4 / 4.0 scale
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