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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● Abc@xyz.com
Management Executive
Security ~ Loss Prevention ~ Operations ~ Investigations
Property & Asset Protection ~ Strategic Analysis ~ Multi-Site Safety
Profile
Strong background in all facets of operations and security management encompassing facility and asset protection, risk assessments, theft prevention, policy development, interviewing and interrogations, and internal investigations.
Advanced expertise in developing and managing corporate security programs, creating and administering staff training programs, steering budget compliance, and establishing operating procedures.
Strong leadership experience inclusive of training, coaching, evaluating, and motivating personnel.
Able to apply new technologies and techniques to streamline and augment analytical, operational, and investigative tasks specifically related to security and loss prevention.
- Demonstrated strengths in customer service, project coordination, process improvements, team-building, program development and management, financial administration, and vendor relations.
- Highly skilled at connecting with people from diverse cultures and backgrounds.
- Work well under pressure and able to meet deadlines with frequent interruptions and redefined priorities.
- Proactively implement procedures and controls to accelerate workflow and reduce expenses.
Professional Experience
Grace Bible Fellowship of Antioch, Antioch, CA, 2012 to Present
Director of Operations
Spearhead daily operations inclusive of budget administration, volunteer coordination, utilities, project leadership, event management, and relationships with more than 1,400 members and visitors.
Serve on Board of Directors with collaborative accountability for financial planning and oversight of $1M budget.
Sourced and acquired security and fire alarm systems for multiple facilities under budget.
St Ignatius Catholic Youth Organization, 2010 to 2012
Volunteer Youth Basketball Coach
Devised game strategies, ensured compliance with game and safety regulations, and encouraged, motivated, and coached players.
Contra Costa Food Bank, 2010 to 2012
Volunteer Food Pantry Associate
Sorted, inspected, and organized food donations, distributed food items to individuals accessing support program, and participated in annual Thanksgiving food drive.
Comcast Cable (Formerly AT&T Broadband), Livermore / Oakland, CA, 2001 to 2009
Regional Security Director (2007 to 2009)
Governed daily security operations for $3B company comprised of 7,500 employees spanning 300 facilities.
Motivated, directed, and supervised team of eight, and strategically joined forces with internal audit, human resources, and legal departments to efficiently execute high-level investigations.
Championed notification process for security-related claims against contractors or employees to result in prompt responses and resolutions for 143 concerns.
Orchestrated investigations and resolutions for 500+ regional (California) security issues annually.
Aggressively investigated and remedied 14 threats of violence against Comcast and employees in 2009 without incident.
Yyyyyy x. yyyyyy -- Page 2 of 2
Comcast continued
Area Security Manager (2003 to 2007)
Administered corporate security program for East Bay area (600 employees) producing $250M in revenue including investigations, physical assessments, security training, and documentation.
Seamlessly liaised among 10+ local law enforcement agencies and drove cohesive efforts among customers, human resources, union representatives, contractors, and management to optimize business continuity and bottom-line performance.
Execute annual physical security assessments for 10 area facilities to precisely determine strengths and vulnerabilities.
Bay Area Market Security Investigator (2002 to 2003)
Expertly navigated 40 annual investigations throughout the complete life cycle.
Performed more than 36 field physical security assessments on company facilities to mitigate risk and liability.
Planned, scheduled, and facilitated robbery and fraud prevention training for 30 customer service representatives.
Helmed investigation into $1M+ illegal cable box distributor to successfully win a $400K civil judgment.
Cable System Auditor (2001 to 2002)
Inspected 200+ homes per day to identify and repair unsecured cable plant, reducing cable theft by 10% and drastically lowering potential lost revenues.
Prior background includes role as Senior Equal Opportunity Manager with United States Air Force,
Los Angeles AFB, CA, 1999 to 2001.
Education
Bachelor of Science in Applied Management anticipated completion July 2017
Grand Canyon University
Associate of Applied Science in Social Services
Associate of Applied Science in Aircraft Systems Maintenance Technology
Community College Of The Air Force
Professional Development
Mediating & Counseling for HR Practitioners
Defense Equal Opportunity Management
Equal Opportunity Counselors Training
Employment Discrimination Law
Conflict Management & Mediation
Leadership & Management
AT&T Broadband Investigations
Fundamentals of Management
Executive-Level Leadership
Mentoring
Customer Propriety Network Information
Business Ethics
Basic Investigator Comcast Investigative Process
Academic Instructor School
Interviewing & Interrogation
Privacy & Information Security Awareness
Managing an Ethical Culture
Comcast Leadership Development
Advanced Management & Leadership
On-the-Job (OJT) Supervision
Computer Security Officer
Disaster Relief
Preventing Workplace Violence for Managers
Business Courtesies
Preventing Workplace Harassment
Labor Relations
Technology
Microsoft Office 2013, CSG Billing System, Wave Reader, Pro-Watch, Ethics Point
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