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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● Abc@xyz.com

 

Management Executive

Security ~ Loss Prevention ~ Operations ~ Investigations

Property & Asset Protection ~ Strategic Analysis ~ Multi-Site Safety

 

Profile

 

         Strong background in all facets of operations and security management encompassing facility and asset protection, risk assessments, theft prevention, policy development, interviewing and interrogations, and internal investigations.

         Advanced expertise in developing and managing corporate security programs, creating and administering staff training programs, steering budget compliance, and establishing operating procedures.

         Strong leadership experience inclusive of training, coaching, evaluating, and motivating personnel.

         Able to apply new technologies and techniques to streamline and augment analytical, operational, and investigative tasks specifically related to security and loss prevention.

  • Demonstrated strengths in customer service, project coordination, process improvements, team-building, program development and management, financial administration, and vendor relations.
  • Highly skilled at connecting with people from diverse cultures and backgrounds.
  • Work well under pressure and able to meet deadlines with frequent interruptions and redefined priorities.
  • Proactively implement procedures and controls to accelerate workflow and reduce expenses.

 

Professional Experience

 

Grace Bible Fellowship of Antioch, Antioch, CA, 2012 to Present

Director of Operations

         Spearhead daily operations inclusive of budget administration, volunteer coordination, utilities, project leadership, event management, and relationships with more than 1,400 members and visitors.

         Serve on Board of Directors with collaborative accountability for financial planning and oversight of $1M budget.

         Sourced and acquired security and fire alarm systems for multiple facilities under budget.

 

St Ignatius Catholic Youth Organization, 2010 to 2012

Volunteer Youth Basketball Coach

         Devised game strategies, ensured compliance with game and safety regulations, and encouraged, motivated, and coached players.

 

Contra Costa Food Bank, 2010 to 2012

Volunteer Food Pantry Associate

         Sorted, inspected, and organized food donations, distributed food items to individuals accessing support program, and participated in annual Thanksgiving food drive.

 

Comcast Cable (Formerly AT&T Broadband), Livermore / Oakland, CA, 2001 to 2009

Regional Security Director (2007 to 2009)

         Governed daily security operations for $3B company comprised of 7,500 employees spanning 300 facilities.

         Motivated, directed, and supervised team of eight, and strategically joined forces with internal audit, human resources, and legal departments to efficiently execute high-level investigations.

         Championed notification process for security-related claims against contractors or employees to result in prompt responses and resolutions for 143 concerns.

         Orchestrated investigations and resolutions for 500+ regional (California) security issues annually.

         Aggressively investigated and remedied 14 threats of violence against Comcast and employees in 2009 without incident.

 

 

Yyyyyy x. yyyyyy -- Page 2 of 2

 

Comcast continued

 

Area Security Manager (2003 to 2007)

         Administered corporate security program for East Bay area (600 employees) producing $250M in revenue including investigations, physical assessments, security training, and documentation.

         Seamlessly liaised among 10+ local law enforcement agencies and drove cohesive efforts among customers, human resources, union representatives, contractors, and management to optimize business continuity and bottom-line performance.

         Execute annual physical security assessments for 10 area facilities to precisely determine strengths and vulnerabilities.

 

Bay Area Market Security Investigator (2002 to 2003)

         Expertly navigated 40 annual investigations throughout the complete life cycle.

         Performed more than 36 field physical security assessments on company facilities to mitigate risk and liability.

         Planned, scheduled, and facilitated robbery and fraud prevention training for 30 customer service representatives.

         Helmed investigation into $1M+ illegal cable box distributor to successfully win a $400K civil judgment.

 

Cable System Auditor (2001 to 2002)

         Inspected 200+ homes per day to identify and repair unsecured cable plant, reducing cable theft by 10% and drastically lowering potential lost revenues.

 

Prior background includes role as Senior Equal Opportunity Manager with United States Air Force,

Los Angeles AFB, CA, 1999 to 2001.

 

Education

 

Bachelor of Science in Applied Management anticipated completion July 2017

Grand Canyon University

 

Associate of Applied Science in Social Services

Associate of Applied Science in Aircraft Systems Maintenance Technology

Community College Of The Air Force

 

Professional Development

 


Mediating & Counseling for HR Practitioners

Defense Equal Opportunity Management

Equal Opportunity Counselors Training

Employment Discrimination Law

Conflict Management & Mediation

Leadership & Management

AT&T Broadband Investigations

Fundamentals of Management

Executive-Level Leadership

Mentoring

Customer Propriety Network Information

Business Ethics

Basic Investigator Comcast Investigative Process

Academic Instructor School

Interviewing & Interrogation

Privacy & Information Security Awareness

Managing an Ethical Culture

Comcast Leadership Development

Advanced Management & Leadership

On-the-Job (OJT) Supervision

Computer Security Officer

Disaster Relief

Preventing Workplace Violence for Managers

Business Courtesies

Preventing Workplace Harassment

Labor Relations


 

Technology

 

Microsoft Office 2013, CSG Billing System, Wave Reader, Pro-Watch, Ethics Point

 

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