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Licensed Community Association Manager (LCAM) in the State of Florida with a proven track record.
More than eight years of experience, from conventional and luxury apartment homes to a mobile home community; Section 8; senior housing and assisted living.
Earned Employee of the Month honors for consistently exceeding performance objectives.
Demonstrated ability to lead a team of property management staff, from leasing to property maintenance.
Improved the vacancy rate from 36% to 0% within just 12 months.
Strong understanding of the Fair Housing Act and laws pertaining to Section 8, tax credits and low-income.
Portfolio Management Team Building/Leadership Staff Management/Training
Resident Relations Problem Solving Marketing & Advertising
Vendor Relations/Negotiations Rent Collection Property Maintenance
Built and grow relationships with individuals from all walks of life and cultural backgrounds.
Educated residents about the importance of adhering to community rules and regulations.
Led a team of property management personnel to maximize their potential and excel.
Demonstrated poise, diplomacy and tact during emergencies or crisis.
Executed collections and eviction proceedings in accordance within state laws.
Processed accounts payable, accounts receivable, invoices and insurance bills and collections.
Create marketing materials such as advertising designs to promote vacant properties for rent.
Manage the rental of facilities, including maintaining said properties.
Insurance Collections Specialist, Pinnacle Billing Solution Fort Lauderdale, FL 2014-Present
Assistant Manager, Tango Corp. Fort Lauderdale, FL 2012-2014
Housing Manager, Change Within, Inc. Fort Lauderdale, FL 2012
Leasing Consultant, Savannah Lakes Apartments, Equity Residential Boynton Beach, FL 2010-2011
Licensed Community Association Manager (LCAM), State of Florida
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