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Yyyyyy x. yyyyyy
- 2813 Hacienda Court Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Project Management Warehouse/Logistics Management
Business/Office Management Administration
Qualifications Profile
Highly self-motivated and results-driven management professional with more than 28 years providing high-performance entrepreneurship, business management, sales and operations support, and customer service in the retail and IT aftermarket businesses.
Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
Business Management
Strategic Planning & Execution
Operations Management
Inventory Management
Fiscal & Budget Management
Bookkeeping
Account Receivables/Payables Management
Profitability Management
Policies & Regulatory Compliance
Sales Management
Marketing & Sales (Trad. & Online)
Retail Business Development
Sales Administration
Account Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Administration
Payroll & Benefits Administration
Personnel Administration
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Professional Experience
Department Supervisor/Key Carrier, Home Depot 2014 Present
Supervise up to 30 associates in two departments (Garden and Electrical) promoting sales and meeting objectives in customer service levels and department operations, inventory management support, cost containment, staff development, and facilities maintenance.
As Key carrier, opened and closed store for the business day, serving as manager-on-duty (MOD) for the shift.
Owner / Operator, DND Laser, LLC 2003 2014
Provided strategic direction in managing and growing the business of refurbishing printer parts and supplies generating more than $1.3M in annual sales.
Leased a 10,000 sq-ft warehouse with 13 associates to support a growing lucrative business. Sold the company due to market downturn.
Oversaw all aspects of sales and operations for a small business, such as inventory management, payroll, accounts payable/receivable, HR, and employee safety.
Sales Representative & Display Coordinator for Home Depot in Xxxxxx, Intermatic/Malibu Lights 2001 2002
Provided customer service relations, inventory management, product placement and staff training in the Dallas/Ft. Worth, Midland/Odessa, Amarillo and Lubbock territories.
Area Manager (Assistant Manager), HOME Depot 1988 - 2001
Assisted the Store GM in all aspects of front- and back-office operations, including sales, in-store promotions and display, staff administration, and facilities management.
Served as District Mobile Trainer and Procurement Captain (Trainer/team leader for two districts) for 14 stores in new methods of ordering, receiving, and data entry.
Served as a division trainer at the Southwest office for multiple classes.
Education & Credentials
Richland College, Dallas (1988 1991) University of North Xxxxxx (1991 1992)
Awards & Recognition
All Star Award for exemplary performance in supervision, Home Depot (2015).
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