Yyyyyy x. yyyyyy

Maricopa, AZ 85138 ￨ (xxx-xxx-xxxx ￨ Abc@xyz.com

Non-Profit Operations Management ￨ Team Building / Training ￨ Strategic Analysis / Planning

Program Management ￨ Process Optimization ￨ Performance Improvement ￨ Customer-Centric Services

Organizational Leadership ￨ Change Management ￨ Budget / Cost Controls ￨ Data / Systems Development

Elder Care / Alzheimer s Care ￨ CDA Field Advisor ￨ Interagency / Business Partnerships ￨ Stakeholder Relations

Highly Accomplished Leader who makes sound decisions to reflect positively on non-profit operations in alignment with an employer s goals. Top Performer who offers solutions-centric critical thinking for insightful results while implementing change management strategies to orient stakeholders and promote growth. Visionary Professional who rises above challenges to attain winning outcomes, and who exhibits a servant-focused mindset inspiring trust and credibility and empowering teams by leading by example and with ethics and integrity.

Director of Programs

Capitalize on the opportunity to lead forward-thinking program initiatives in compliance with the organization s mission, and liaise among key management to ensure efficient program and services delivery. Develop short- and long-term goals and program evaluation tools, and guarantee program activities operate per organizational policies and procedures and professional standards. Manage an eTapestry Donor database and write annual and quarterly reports. Recruit, train, mentor, and manage top-performing staff members and volunteers, and consistently deliver direction, input, and feedback to build a results-oriented workforce. Cost-effectively monitor and approve budgeted program expenditures, and provide data to generate invoices for on-time submissions.

  Conceptualized new strategies to support the organization s vision.

  Communicated among clients and stakeholders to gain community support.

  Optimized administrative efficiency by developing and managing large-scale databases.

  Drafted funding proposals and LOIs, as well as reports for management, funders, and board.

Director of Client Services

Strategically steered high-volume client services initiatives, including planning, coordinating, and managing diverse client projects; recruiting and supervising teams; and prioritizing workflow to meet client / company goals.

  Profitably managed client expectations while meeting and / or exceeding project objectives.

Preschool Director

Directed daily preschool operations, including developing academic programs and creating instructional resources for key classroom use. Recruited, trained, mentored, and managed a student-centric teaching and support staff.

  Built and sustained mutually beneficial relationships among parents, teachers, and students.

  Established goals, reviewed instructional objectives, and monitored teacher / student progress.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ Abc@xyz.com

Medical Service Specialist

Expertly delivered instruction within the Education Department while managing a patient care team, coordinating and maintaining patient recordkeeping efforts, and ensuring seamless healthcare by recording patient vital signs.

  Developed a dynamic new Educational Therapy Certificate Program.

Affiliated with Chapman University System

Master of Arts in Organizational Leadership

4.0 GPA ￨ Honors Graduate

Bachelor of Arts in Organizational Leadership

Summa Cum Laude ￨ 4.0 GPA ￨ Phi Theta Kappa

Associate of Arts in Social & Behavioral Sciences

Early Childhood Development Emphasis ￨ 4.0 GPA ￨ Honors Graduate

Child Development Associate (CDA) Field Advisor

Graduate Certificate Organizational Leadership

Executive Certificate Public & Non-Profit Leadership

Extensive Leadership & Management Training United States Air Force

Study Leader, Venture Christian Church

Workshop Facilitator, Reading Legacies

Administrative Assistant, Family Bible Church

Classroom Aide, Spring Valley Unified School District

Troop Co-Leader, Girl Scouts USA (San Diego Imperial County)

Homefront Coordinator ￨ Regional Coordinator, United Through Reading

Excellent Professional References Provided Upon Request

Yyyyyy x. yyyyyy

Maricopa, AZ 85138 ￨ (xxx-xxx-xxxx ￨ Abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I offer proven experience in Non-Profit Operations Management, Program Management, Process Optimization, Organizational Leadership, Change Management, and Customer-Centric Services. I am also well-versed in Strategic Analysis / Planning, Team Building / Training, Performance Improvement, Budget / Cost Controls, Data / Systems Development, Interagency / Business Partnerships, and Stakeholder Relations. Furthermore, I exhibit exemplary skill in Elder Care / Alzheimer s Care and serve as a Child Development Associate (CDA) Field Advisor.

To complement this experience, please note that I earned a Master of Arts in Organizational Leadership (4.0 GPA) from Brandman University, a B.A. in Organizational Leadership from Chapman University, and an A.A. in Social & Behavioral Sciences from Mt. San Jacinto Community College. I also completed a Graduate Certificate in Organizational Leadership and an Executive Certificate in Public & Non-Profit Leadership.

Currently, as the Director of Programs for Reading Legacies, I expertly lead forward-thinking program initiatives in compliance with the organization s mission, and actively liaise among key management to ensure efficient program and services delivery. Within this role, I train, mentor, and manage top-performing staff and volunteers; successfully develop short- and long-term goals and program evaluation tools; and ensure that program activities operate per policies and procedures and professional standards. I also manage an eTapestry Donor database, cost-effectively oversee budgeted expenditures, and write comprehensive annual and quarterly reports.

A sample of my achievements include:

  Conceptualizing new strategies to support the organization s vision.

  Communicating among clients and stakeholders to gain community support.

  Optimizing administrative efficiency by developing and managing large-scale databases.

  Drafting funding proposals and LOIs, as well as reports for management, funders, and board.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy