To obtain a challenging and rewarding position in the Health and Wellness field that affords the opportunity to demonstrate strong work ethic and exceptional interpersonal skills, while making positive contributions to clients and adding value to business/operations.

• Dedicated, passionate Professional with over 15 years of massage therapy and administrative experience.
• Recognized for top notch customer service; innate ability to identify client needs and design individualized solutions to ensure satisfaction.
• Strong administrative skills, including call management, data entry and general office functions.
• Team player devoted to maintaining loyalty and integrity throughout all operations.
• Possesses linguistic fluency in English and Spanish.

Elements Massage 2014-Present

Licensed Massage Therapist

• Fulfills multi-faceted position, focusing on both massage therapy and completion of daily administrative operations.
• Identify individual client needs and design treatments accordingly.
• Demonstrate strong interpersonal and organizational skills while performing administrative functions, including call management, inquiry resolution, scheduling and pairing clients with appropriate therapist.
• Specialize in deep tissue, trigger point, Swedish, sport and hot stone massages.

Total Looks Salon & Spa 2015-Present

Licensed Massage Therapist

• Detect individual needs, design effective treatment options and maintain high level of customer satisfaction.

Self Employed 2014-2015

Licensed Massage Therapist

• Focused heavily on ensuring high level of customer satisfaction; obtained positive ratings throughout thorough identification of individual needs.
• Conducted necessary administrative operations, including scheduling, call management and marketing.
• Performed 60, 90 and 120-minute deep tissue, Swedish, sport and trigger point therapy massages.

Cuda Salon 2014

Licensed Massage Therapist

• Ensured excellent customer service while providing 60, 90 and 120 minute massages.

C.O.R.E. Physical Therapy 2013

Licensed Massage Therapist

• Successfully provided treatment to 15-20 neuromuscular and deep tissue clients daily, focusing on identification of individual needs, aiding with acute/chronic pain and maintaining cleanliness throughout facility.

Massage Envy 2011-2013

Licensed Massage Therapist

• Continually received positive client feedback for deep tissue, Swedish, sports and trigger point therapy massages.
• Increased company sales by promoting additional services and membership plans to existing customers.
• Focused heavily on identifying and tending to individual client needs.

Invernat, LLC, Property Manager 2008-2011

Property Management, for Private Landlord Clients

• Key responsibilities included data entry, accounts payable management ensuring accuracy throughout all bookkeeping operations.
• Maintained quality throughout all day to day operations by thoroughly inspecting materials, maintaining compliance to regulations/codes and steering projects to on time completion.

Invernat, LLC 2000-2002

Assistant Property Manager

• Provided key support to Property Manager while overseeing 65 properties, with associated responsibilities including bookkeeping, managing vendor/third party relationships and oversight of maintenance requests.
• Demonstrated strong communication abilities while determining tenant eligibility, resolving inquiries and cultivating lasting relationships.

Realty Executives 1997-2000

Receptionist

• Used strong communication and organizational skills to successfully provide customer service, manage calls and perform all administrative tasks.

Licensed Massage Therapist, State of Connecticut

Clinical Program, Connecticut Center for Massage Therapy, Westport, CT

Personal and Professional Development Seminars, Landmark Education, New York, NY

Real Estate Principles and Practices, Greater Bridgeport Board of Realtors

General Studies, Gateway Community College

Spanish Grammar, Conversation, University of Benito Juarez, Oaxaca, Mexico

References available upon request.

Client testimonials available upon request.