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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Key Contributor and Effective Leader with several years of experience in sales and business development roles in fast-paced and high-stress environments within a variety of industries. Experienced developing unique business strategies, sourcing potential leads in the community, and designing marketing materials. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.
Key Competencies
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Training & Development Vendor Management Project Management Sales Best Practices |
New Account Generation Presentation Development Customer Service Management Strategy Development |
Team Leadership Complex Problem Solving Process Improvement Attention to Detail
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Professional Experience
Accuquest Hearing Center November 2015-Present
Patient Care Coordinator
Oversee daily office and patient care logistics which include scheduling patient appointments, assisting with insurance claim billing, and addressing patient account inquiries
Utilize superior communication and interpersonal abilities to consistently exceed individual sales goals along with successfully diffusing escalated customer service situations
Manage financing and billing related issues which requires a significant knowledge of medical billing best practices and regulatory standards
Sleep Number/Select Comfort August 2013-August 2014
Sales Representative
Directly manage a variety of sales and business development functions within a fast-paced environment with a focus on increasing revenue and providing stellar customer service
Sourced and contacted direct leads in order to generate new client accounts, handled walk-in customers, and designed creative sales presentations and strategies
Verizon Fios Landline Products November 2007-June 2008 & August 2012-March 2013
Territory Sales Representative (2012-2013)
Facilitated sales related functions within a high-stress telecommunications company which included designing comprehensive sales strategies and maintaining a significant knowledge of organizational products which included cable, landline telephone, and internet products
Maintained all customer accounts, diffused complex customer service situations, and resolved billing and/or technical issues as needed
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx ~ abc@xyz.com
Professional Experience Continued:
Customer Service/Sales Representative (2007-2008)
Utilized exceptional communication and interpersonal abilities to provide exceptional customer service to both new and existing clients while simultaneously assisting with billing and technical issues
Maintained all customer accounts, assisted customers with receiving new equipment, and followed-up with clients via phone or email
Recognized in the Top Ten Customer Service Associates on the East Coast (3 months in a row)
Coakley s Restaurant January 2010-March 2011
Banquet Sales
Oversaw all marketing/sales tasks within the organization which included creating and distributing comprehensive marketing material focused on increasing brand awareness within the local community
Addressed complex customer inquiries regarding banquet services and followed-up on all business leads
Education
Certificate of Completion, RAI Medical Sales Career Training
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