Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com

Quality Management / Quality Assurance ~ Business Transformations

Leadership ~ Training & Instruction ~ ERP Solutions ~ Lean Initiatives

         Highly skilled at implementing lean processes to maximize product quality, cost containment, and scrap reduction.

         Extensive talents in training, coaching, and leading teams to accomplish or exceed production and performance goals in alignment with budgetary, timeline, and quality criteria.

         Consummate strengths in troubleshooting, decision-making, trend analysis, forecasting, capacity planning, and fostering cohesive efforts with key stakeholders, both internally and externally.

         Advanced understanding of aviation safety principles, aircraft operation and maintenance, and industry regulations including Parts 21, 25, 39, 43, 45, 65, 91, 135, and 145.

         Excel at ensuring pilots, mechanics, technicians, planes, and equipment constantly adhere to stringent regulatory requirements.

         Skilled at risk management, staff leadership, conflict resolution, information management and data collection, and leveraging technology to optimize quality performance.

         Winner of countless awards at Gulfstream Aerospace for steering cost-cutting lean initiatives and high-impact business transformations.

         Championed paperless initiative to streamline and automate maintenance operations within product support enterprise service centers, capturing nearly $2M in annual cost savings.

         Spearheaded CMP Sign-off Cards lean project to expedite processing time and produce $430.9K in annual savings.

         Received award for generating $224K+ in annual savings by merging multiple forms to track disassembly and assembly of interior components in support shops.

         Introduced novel web-based maintenance documentation tool with mobile functionality to improve quality and productivity of Return to Service department, producing $354.5K+ in yearly savings.

         Orchestrated Part 145 regulatory training solution which reduced expenses by $552K over two-year period.

         Formally awarded for instituting OJT and demonstrated capability process which slashed expenses by $173K per year.

Savannah Technical College, Savannah, GA, 2016 to Present

Adjunct Airframe & Powerplant Instructor

         Plan and deliver General, Airframe, and Powerplant curriculum for students who are preparing for A&P written, oral, and practical certification exams.

         Use PowerPoint software to create and administer theory-based course material.

         Expertly administer pre-tests for written exam and facilitate hands-on training for practical test standards.

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Professional Experience continued

Gulfstream Aerospace, Savannah, GA, 1986 to 2015

Manager, Quality Control

         Oversaw full-scope quality control operations encompassing FAA paperwork related to aircraft, conformity inspections, staffing, employee scheduling, performance evaluations, project management, and Quality Control Return to Service functions in facility.

         Enforced regulatory compliance (FAA, NAA, EASA, CAA, PCA, OSHA, EPA, etc.), cost-effectively controlled $336K annual training budget, and helmed corporate training activities among approximately 1,232 maintenance and administrative personnel.

         Considerably boosted quality results by completely rewriting repair station training manual and realigning core training requirements for repair station personnel.

         Proactively replaced existing business legacy systems with cutting-edge electronic signature and electronic recordkeeping technologies to enhance efficiency across repair stations at multiple facilities.

         Led complete rewrite, approval, and implementation of repair station and quality control manuals for Savannah and Brunswick repair stations to successfully conform to new Advisory Circular 145-9 requirements.

         Winner of company award for modernizing process of tracking and assigning of courses via LMS (learning management system).

         Presented with award for marshalling lean project to substantially reduce Savannah s Return to Service Time.

Additional experience:

Aviation Summer Camp Instructor, Technical College of the Low Country

Aircraft Structural Mechanic, US Navy

(recipient of Meritorious Unit Commendation, Navy Unit Commendation, and Sea Service Deployment Ribbon with One Star)

Bachelor s Degree in Professional Aeronautics, minor in Management

Embry-Riddle Aeronautical University

Certifications & Licensure:

Airframe and Powerplant License

Certified Project Manager

Corridor, CMP MyCard, Qumu, Cognos, Crystal Reports, Microsoft Office (Word, Excel, PowerPoint),

Learning Navigator, CSI Web Service, SAP