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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ￨ 301-528-4111
abc@xyz.com
Banking Operations Manager
Profile of Qualifications
- Self-motivated professional equally effective in leadership, independent and collaborative roles
- Licensed Financial Representative possessing nearly a decade of leadership and hands-on experience in the banking industry.
- Possesses top notch management skills; experienced in building, developing and managing high performance teams.
- Continually recognized for meeting and exceeding goals.
- Dynamic interpersonal abilities, instrumental to establishing and maintaining positive relationships with customers.
- Proficiency in MS Office Suite and C++.
Experience
M&T Bank, Bethesda, Kensington & Rockville, MD 2006-2015
Branch Manager, Banking Officer (2012-2015) | Branch Manager, Banking Officer (2011-2012) | Assistant Manager (2011) | Relationship Banker III (2010-2011) | Personal Banker I (2008-2010) | Teller Supervisor (2007-2008) | Senior Teller (2007) | Teller (2006-2007)
- Received multiple merit based promotions; demonstrated an ability to fulfill increasingly responsible positions.
- Utilized strong leadership abilities to build high performance teams focused on delivering excellent customer service and ensuring quality throughout all transactions.
- Demonstrated excellent interpersonal skills; formed and maintained positive relationships with patrons.
- Ensured accuracy throughout all withdrawals, deposits and payments.
- Oversaw currency, supply / shipment orders and ATM / vault currency.
- Utilized innovative strategies to boost sale of life insurance, bank and non-bank products.
- Continually recognized for exceeding sales goals; presented ROC SuperStarz Award 1st Quarter in 2007, Top Performer Award in 2007 and Certificate of Recognition for Top Sales Performer in 2010.
Previous Positions:
Montgomery College, Germantown, MD, Math Tutor 2004-2007
Tabarestan Oxygen Company, Mazandaran, Iran, Accountant 1997-1999
Melli Bank Tehran, Iran, Office Assistant 1994-1996
Education & Professional Development
MBA in Finance, Strayer University; 2010
Bachelor of Science in Economics, Alzahra University, Tehran, Iran; 1992
Associate of Arts in Information Systems, Montgomery College, Germantown, MD; 2005
Herb Block Scholarship Recipient
Life & Health, FINRA (Series 6 & 63) Licenses
Sales Development Program; 2008
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