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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com
Project Manager
Software Implementations ~ Project Governance ~ Vendor & Client Relations
SAP Systems ~ Requirements Gathering ~ Full SDLC Leadership ~ Risk Mitigation
Offer 15+ years project management experience with the ability to identify requirements, allocate resources, and facilitate efficient delivery within timeline and fiscal constraints.
Adept at SAP software roll-outs including multi-phased implementations.
Managed team of 100+ consultants throughout three-year $85M fixed fee implementation initiative.
Extensive experience as liaison between SAP project delivery executives and customer management.
Excel at directing and coordinating multiple project managers and/or team leads on complex projects.
Extremely well-versed in status reporting, metrics tracking, stakeholder relations, delegating tasks, vendor management, and client negotiations.
Considerable talents in project plan development including schedule, budget, risks, and scope.
Able to transparently collaborate with all levels of management, peers, clients, and technical specialists to expedite and ensure project success.
Three-time winner of SAP Service Excellence Award (2012, 2010 & 2006).
Led team to win Q2 Project Team of the Quarter Award in 2009.
Professional Experience
SAP Public Services, Newton Square, PA, 2004 to 2017
Department of Transportation, Harrisburg PA
Senior Project Manager
Spearheaded full-scope treasury management implementation including investment, cash, and debt management functions.
Department of Transportation, Raleigh, NC
Senior Project Manage
Planned, coordinated, supported, and efficiently managed Oracle database migration effort.
Higher Education, Boston, MA
Senior Project Manager
Championed DataMart feasibility and validation study including proof of concept, and coordinated discovery workshops to accelerate implementation.
Health Care, Alexandria, VA
Senior Project Manager
Orchestrated multiple and high-impact projects encompassing HANA development, data modeling, security, analytics, data services, and cloud infrastructure.
State Government, Jackson, MS
Project Director
Shepherded multi-phased implementation for Financial, HCM, and SRM/Logistics solution.
Held full accountability for quality assurance throughout project and efficiently delegated tasks to 80+ consultants (on premise, remote and near shore).
Continued ►
Page 2 of 2
State Government, Jackson, MS
Deputy Project Director
Helmed all facets of project management including project work plan, schedule, SAP project management methodology, project dashboard, status reporting, risk management, and leadership of SAP consultants.
Methodically validated project deliverables in tandem with State Project Director, PMO staff, and IT team.
Higher Education, Raleigh, NC
Delivery Manager
Directed onsite SAP Project Manager in implementation of fundraising management CRM application.
Higher Education, Highland Heights, KY
Project Manager
As SAP representative to PMO and Executive Committee, oversaw project timeline, tasks, status reporting, risk mitigation, system build, testing, validation, and implementation of Campus Management software.
Handled OSS escalations and coordinated swift resolution of critical issues impeding go-live efforts.
Higher Education, West Lafayette, IN
Account Manager
As SAP representative to PMO, Executive Committee and prime contractor, coordinated consulting resources for seamless implementation of Financials, HCM and Campus Management software.
Contributed strong troubleshooting expertise to achieve successful Financials, BI, and SRM go-live.
Higher Education, West Lafayette, IN
Team Lead
Navigated successful Campus Management project from scope preparation to completion of blueprint.
Proficiently guided completion of over 120 configuration and business process documents using RWD.
Higher Education, Harrisburg, PA
Senior Consultant, Student Accounting
Analyzed and established Student Accounting requirements for 14 universities in support of on-time, and under-budget Campus Management implementation.
Resourcefully enhanced process of configuring tuition and fees calculation, billing cycles, and due dates.
Achieved successful go-live of Academic Structure and web publication of University Bulletin.
Prior Background:
Central Michigan University, 1990 to 2004:
Manager of SAP Financial Information Systems
Manager of Accounts Receivable and Endowments
Adjunct Faculty - School of Business
Financial Accounting Business Analyst
Education & Professional Development
MSA, Central Michigan University, Mt. Pleasant, MI
BS, Central Michigan University, Mt. Pleasant, MI
Associate, BIS, Mid Michigan Community College
Certifications:
SAP Certified Associate Project Manager
PMP, Project Management Institute
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com
DATE
HIRING AGENT NAME
TITLE
COMPANY NAME
ADDRESS
CITY/STATE/ZIP CODE
Dear__________________:
I am currently seeking a challenging career opportunity in a project management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
In addition to outstanding academic and industry credentials, I bring to you an outstanding background in the IT arena, significant experience with SAP software projects, and well-developed expertise in business analysis, client relations, and steering efficient and budget-compliant implementations. I m able to capitalize on advanced technologies to propel company growth and competitive positioning, and am highly regarded for my polished consultative expertise. My extensive experience with academic institutions and government agencies and will also prove to be a considerable asset to your company. To complement these qualifications, I offer an excellent blend of planning, status reporting, and relationship-building skills which are vital in a project manager role.
As an influential addition to your leadership team, you will find that I am remarkably positioned to guide (INSERT NAME OF COMPANY) in not only attaining, but exceeding its goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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