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Project Manager (PMP)
Imaginative, results-focused leader with a proven record of delivering multifaceted projects on time and within budget. Liaise with business partners and technology personnel across the design, configuration, application and training phases of all projects. Expert in full cycle project planning and implementation. Reputable troubleshooter, that thrives in fast-paced environments with staff at all levels. Collaborate with senior management and clients on projects and sustain lasting client relations in the process. Possess more than 10 years of PMP experience across diversified industries such as finance, industrial and consultative lines of work. Adept in mentoring and guiding junior personnel. Coach personnel on project management methodologies for the local PM. Skilled in building PMOs for companies with a global scope, including Bank of America and GE Capital. Possess eight years of financial analysis acumen, along with Six Sigma and PMP credentials. Work effectively both independently and in teams to achieve organizational success. Innovative in identifying issues and devising creative solutions that work. Aiming to leverage skills gleaned in Banking/Finance, Consulting and Telecommunications to work in a senior-level role. Also looking to utilize expertise with startup groups, including PMO departments.
Core Competencies
Project Management | PMO Governance and Oversight | Account Management | Business Development | Mergers & Acquisitions Financial & Variance Analysis | Audits | Reconciliations | Metrics Tracking | Matrix Team Leader | C-Level Interaction | Communication Presentations | Change Agent | Risk Mitigation | Regulatory Compliance | Due Diligence | Process Improvement
Training & Development | Performance Evaluation | Data Management | Technology Transfer | MS Office | Clarity
MS Project | MS Visio | Waterfall | SharePoint | Discovery | SAP | Oracle | PeopleSoft | JD Edwards
Hyperion | Enterprise Change Management System | PCM | LPS
Professional Background
JP MORGAN | VP/Senior Project Manager, Legal PMO- Office of General Counsel (2016 Present)
Lead efforts for the Office of the Secretary s Operational Excellence Framework program comprised of 10 projects in total; also create metric and reporting for OTS
Co-lead the redevelopment/redesign of the global operating model for the Office of Secretary (OTS), yielding approximately $3.5M to $4.1M in billing and expenses
Work collaboratively to complete traditional IT implementations with all lines of business and support all LOB General Counsels
Direct four of the 10 projects at all stages, including high-profile initiatives regarding new regulations across multiple LOBs, large-scale investigations, governance and control efforts and process improvements
Own daily project management duties including the delivery of engaging, impactful suggestions; offer coaching to client teams as they implement recommendations
Oversee the tracking of action plans in working with Business Leads to ensure timely closure
Lead the development and execution of Risk Control Self-Assessment and Audits, used to monitor and control the levels of risk within all project processes
Redesign existing governance and operating model to enhance JP Morgan HR
Use appropriate controls to monitor data quality and put processes into place
Design end- to -end change process for Risk Strategic Initiatives at GE
Serve in a PM Lead role for the 2017 Global Senior Management Offsite for General Counsel
Redesigned, simplified and audited more than 61 legal procedures over the course 72 days
GENERAL ELECTRIC | VP/Senior Project Manager, PMO Enterprise Data Management (2014 2016)
Oversaw a series of risk initiatives; assumed total responsibility from project inception to overall control
Enforced processes across project lifecycles to maintain integrity within all objectives and work scopes per original charter agreement; served as a fervent champion of the GE PMO framework
Assembled a team amidst periods of uncertainty in order to develop both an adaptive and resilient culture
Crafted and documented clear project definitions, charters and business requirements across all efforts
Offered transparency within all projects for involved stakeholders by devising impactful dashboards
VP/Senior Project Manager, PMO Enterprise Data Management (Continued)
Monitored program adherence, project health and compliance; authored weekly summaries for ongoing projects, managed the project review process, led project audits and reviewed both fiscal forecasts and variances to drive positive change
Designed and built User Acceptance Testing (UAT) plans for several technical projects that required subject matter expertise as it related to coding, mapping and other relevant technical disciplines
Co-chaired the Project Prioritization build-out; established and adhered to a weekly schedule with senior management
Played a pivotal role in designing and developing project matrices, scorecards and benefit scale tools
Tracked project progress and offered status updates to senior management; also delivered cross-functional team support using clear, continued communication
BANK OF AMERICA | VP/Operations Project Manager, Legacy Asset Services (2010 2013)
Led several Six Sigma DMAIC Methodology plans focused on Legacy Asset Management
Hired, trained and supervised a team of five Project Managers using cross-departmental resources
Co-designed and set into motion a data quality and reporting governance framework for foreclosure sales
Coordinated efforts for as many as 15 key shared resources with budgets ranging from $350K to $2M
Accomplished seven cross-functional projects from 2011-2012, all well within scheduled timeframes, including:
o Missing Document Project: Discovered new processes to locate missing documentation for foreclosure loans, which vastly improved the time needed for foreclosure and lessened excessive hold time at assigned law firms
o Foreclosure Associate Knowledge Retention & Accountability Project: Founded an assessment system that noted knowledge gaps in developing trainings to improve quality and expedite timeline across all foreclosure packages
Managed as many as eight projects at once with full responsibility from initiation to control
Crafted tactics used to prioritize projects and make the most of accessible resources
Prepared and shared intricate progress reports to senior executives at the close of each week
VP/PMO Governance Lead, Governance and Compliance (2006 2010)
Acted in a key role within the Strategic Risk Initiative (SRI) program; used Six Sigma to support and execute robust change control for the Management Information Systems (MIS) portfolio
Evaluated project management governance and compliance, as well as program adherence, project health and compliance reporting; prepared weekly summaries for all projects in progress
Collaborated with the Senior Vice President of Change Management to develop a highly useful PMO Playbook, which included governance and compliance guidelines for the SRI Program Management Office.
o Analyzed a portfolio of 56 MIS projects, driving compliance with policies at all times to avoid federal fines and penalties
o Trained the SRI team on using PMO tools and applications; presented PowerPoints and training sessions on varied topics, including risk and compliance procedures
o Bolstered project quality and execution via the use of Six Sigma principles and tools to define individual roles and responsibilities for all team members
o Slashed the adherence deficiency rate for the MIS portfolios to <2% in contrast to a company portfolio deficiency of <5%
o Headed stakeholder analysis sessions with portfolio executives to address project oversight comprehensively
o Chosen by senior management to serve on the CFO and Associate Experience Councils from 2007-2010; offered representation in the areas of associate recruitment and retention, work-life balance, culture and diversity
o Engaged actively in the design and execution of the 2009 associate surveys; also led focus group sessions and presented results summaries to senior personnel
Led project reviews and audits; reviewed financial forecasts and variances to drive positive changes
Education & Credentials
Bachelor of Business Administration, Management, Georgia State University
Certified, Project Management Professional (PMP), Project Management Institute (PMI)
Certified, Six Sigma, Georgia Southern Institute
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