This Resume Has Not Been Formatted
- 1505 Williams Creek Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Social/Human Services Manager/Administrator
Self-assured, people-centric, and results-driven sociologist with more than 9 years providing high-performance customer service in financial service, healthcare, and automotive industries.
- Exhibited a strong passion for providing outstanding service in commercial and healthcare businesses that can readily benefit social service organizations in meeting community outreach and advocacies.
- Ensured process efficiencies in charity programs, patient care, and healthcare administration.
Highly detailed, well-organized, and resourceful to harness limited resources to achieve expected outcomes.
Strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Healthcare Operations Management
Social Services Planning & Execution
Patient Admission & Registration
Customer Service Management
Project / Program Management
Medical Billing & Coding
Relationship Management (Customers, Suppliers, Healthcare Practitioners, & the Public)
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
Apps: Epic System, & Patcom
Office Tools: MS Office
Baylor Scott and White Xxxxxx, XXXXXX
Process incoming charity-related mail and charity applications from Epic system and Patcom, gathering data to support charity programs, and creating a financial worksheet for each charity account adjustments.
Ensure that all charity approved accounts are fully documented to support adjustments.
Conducted interviews with patients or family member to obtain and process demographic and financial data for registration, pre-certification, billing, and insurance eligibility verification for anticipated services.
Assisted patients and their families to complete consent forms while addressing questions regarding consents.
Admitted and registered patients, processing and completing HCFA required admission documents while verifying copies of insurance cards. Pre-registered patient accounts and performed daily audits to ensure registration accuracy.
Processed check-outs, including payments, and completed required documentation for daily deposits.
Baylor University Medical Center Xxxxxx, XXXXXX
Provided direct patient care, assisting the RN in implementing treatment intervention plans that met healthcare needs of resident patients, including medical examinations and diagnostic procedures.
Assisted patients with A.M care, vital signs monitoring, preparation for surgical/medical procedures, glucose level checks, and clinical procedures such as obtaining body fluid specimens.
Maintained patient rooms and used a proprietary database system to capture and retrieve patient data.
Education & Credentials
B.S. in Sociology, PAUL QUINN COLLEGE Xxxxxx, XXXXXX
Professional Training & Certifications
CPS Worker, State of Xxxxxx (On-Going) | CPR certification
Awards & Recognition
Baylor Hospital Service of Excellence Candidate (2009)
Paul Quinn College Academic Recognition (2005-2006)
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!