Resume Company – The Internet’s Very Best

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Profile of Qualifications

 

  • Detail-oriented technical Professional with 20+ years of experience providing support and managing IT projects.
  • Possesses an in depth knowledge of software development, system implementation, networking and desktop support.
  • Experienced in identifying individual needs and developing innovative solutions.
  • Recognized for ability to significantly improve existing technical support processes.

 

Key Areas of Expertise

 

  • Contributed extensively to migration from Lotus Notes to MS Exchange/Outlook for 1,500 users; oversaw scheduling, training and support operations (Swiss Re).
  • Facilitated introduction, promotion and rollout of ContactOne Portal and Servicedesk (Swiss Re).
  • Streamlined existing file replication processes between 5 NAS surety branch offices and home office, resulting in $7k in annual savings (Swiss Re).
  • Ensured business continuity by overseeing annual disaster recovery exercises (Swiss Re).

 

Professional Synopsis

 

Swiss Re, Manchester, NH 2003-Present

Senior Field Services Engineer (2009-Present)

  • Utilize strong technical background to provide primary support to 60 local laptop and mobile device users, as well as 1,500 users nationwide.
  • Demonstrate excellent project management abilities while steering global infrastructure projects to an on time completion.
  • Leverage in depth knowledge of printer support and IT asset management to serve as a representative on several global support teams.

Computer Operator (2003-2009)

  • Leveraged excellent technical skills to provide support to 60 local users and 40 remote users across 9 locations.
  • Simplified complex IT concepts; conducted training on various technical topics.
  • Associated duties included completing daily, weekly and monthly cycle processing for POINT, CCS and CPS applications.
  • Strategically manage iSeries administration, to include system backups and monitoring system logs.

 

Lewtan Technologies, Waltham, MA 1993-2003

Sr. Network Engineer (2000-2003)

Sr. Software Engineer (1998-2000)

Operations Manager (1996-1998)

Network Assistant / Network Administrator (1993-1996)

 

Education & Professional Development

 

Bachelor of Science in Computer Engineering, Clarkson University, 1993

MCP Windows 3.1; 1995

MCP Windows NT 4.0 Server; 1999

ITIL Foundation v3 Certification; 2011

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:


BBB Rating : A+


Proud Sponsors Of:
 

 


 

For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.