Seasoned administrative manager with a consistent, proven track record of achievement.

  Sound judgment and a work history of proactively identifying and resolving problems in real time.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Demonstrated a proven ability to work well independently as well as part of a team.

  Proficient with Microsoft Office Suite, Adobe Photoshop and QuickBooks.

Office Manager, Aurista Technologies Claymont, DE Jan. 2014-Present

  Communicated effectively with customers, colleagues, vendors and other key stakeholders.

  Maintained aurista.com, including customizing the home page and making text and photo changes.

  Processed accounts receivable, accounts payable and payroll, including payment of payroll taxes, completion of quarterly tax forms and balancing bank accounts on a monthly basis.

  Coordinated the employee benefits program and managed new hire documentation.

  Ordered all office supplies and discovered the best deals on products and services

Achievements:

  Absorbed two other office positions, Chief Marketing Officer and Website Administrator, becoming the only office staff member to gross more than $1 million in annual sales.  

  Expanded sales as a result of providing low-cost advertising and securing new accounts via cold emails.

  Achieved above retail average opens and click rates after creating quarterly email marketing campaigns.

  Lowered shipping costs by researching and discovering more affordable alternatives.

Department Manager, H&M Newark, DE Apr. 2010-Jan. 2014

  Earned two promotions for providing excellent customer service and achieving performance objectives.

  Maximized sales through planning, organization, product knowledge, presentation and commerciality.

  Led a team of more 30 personnel, including recruiting and hiring candidates as well as training staff.

Senior Game Advisor, GameStop Newark, DE Nov. 2007-Mar. 2010

  Consistently met or exceeded sales, profit and shrink goals, including securing repeat business.

  Managed a team of employees to maximize their potential and excel.

Fiscal Accounts Clerk II, Cecil County Health Department Elkton, MD Nov. 2006-Nov. 2007

  Promoted to Fiscal Accounts Clerk II after just six months of employment.

  Achieved a 25% increase in payments from insurance companies.

Teller III, APG Federal Credit Union Elkton, MD June 2004-Oct. 2006

  Earned the Teller of the Month Award on eight separate occasions.

Bachelor of Science (BS), Psychology, Kaplan University; earned 2013 (4.0 GPA)