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Yyyyyy x. yyyyyy

1154 Saint Marks Ave., #1 Brooklyn, NY 11213 917-975-0451 abc@xyz.com

 

Summary of Qualifications

 

  Event management leader with a consistent, proven track record of exceeding performance objectives.

  Experience leading a team of event staff to maximize revenue from sponsors, VIPs and other key stakeholders.

  Promoted to positions of greater responsibility for consistently achieving outstanding results.

  Sound judgment with excellent listening, verbal communication and interpersonal skills.

  Proficient with Windows and Macintosh operating systems and Microsoft Office Suite, with knowledge of Adobe Photoshop, MRI, ComScore and Ticketmaster-Archtics.

  Strong knowledge of social media sites like Facebook, Twitter, Hootsuite and Tumblr, as well as WordPress.

Professional Experience

 

Barclays Center Brooklyn, NY Sept. 2012-Present

Manager, Events, Hospitality and Tickets (June 2016-Present)

  Lead a team of five personnel and manage budgets and events held at this multi-purpose indoor arena.

  Build and maintain relationships with sponsors and suite holders, including ensuring contractual obligations for ticketing and in-arena hospitality are met.

  Collaborate with personnel in the Guest Services Department to organize and control the guest list for the Billboard Lounge for all arena events.

  Work directly with the Chief Experience Officer to develop and establish new processes in all areas of the arena such as guest service, security and food and beverage that maximize return from event space rentals, ticket holders and sponsors.

  Create and implement events and activations such as Brooklyn Nets Chalk Talk and basketball clinics, the Islanders Skate Party and Bruce Springsteen Locker Room Party.

  Partner with Quint Events to execute hospitality packages for all concerts, Brooklyn Nets and New York Islanders games, include working closely with personnel across marketing, programming, merchandising and operations to create package options, manage ticket inventory, gifting and day of event logistics.

  Support marketing efforts to promote events via email, digital and social media platforms and campaigns.

  Lead tours of the facility for NBA executives, sponsors and the guests of ownership.

  Manage the allocation and distribution of more than 500 internal ticket requests for all shows.

Achievements:

  Successfully executed multiple major events, including Barbra Streisand concerts; the annual New Years Eve concerts; and Billy Joel s last concert at Nassau Coliseum.

  Honored with an award as the No. 1 department for providing the best customer service throughout the arena.

 

Coordinator, Events, Hospitality and Tickets (Sept. 2012-June 2016)          

  Ensured all VIP has an outstanding guest experience in premium spaces, including handling special setup requests at will call, escorting guests and creating gifting on event nights as well as leading tours of the arena.

  Work directly with the Executive Vice President, Chief Administrative Officer, as well as with personnel in the Brand Marketing Department to create detailed event proposals.

  Partnered with personnel in the Finance Department and Box Office to create monthly ticket distribution reports that tracked ticket spending among sponsors.

Yyyyyy x. yyyyyy

1154 Saint Marks Ave., #1 Brooklyn, NY 11213 917-975-0451 abc@xyz.com

 

Professional Experience (continued)

 

Barclays Center Brooklyn, NY (continued from page 1) Sept. 2012-Present

Coordinator, Events, Hospitality and Tickets (Sept. 2012-June 2016)          

  Contributed to the arena grossing $1.2 million in revenue by helping manage hospitality packages and coordinate event logistics for all VIP guests, including setting up special catering needs and arranging access to premium spaces, premium tickets and events.

  Saved more than $100,000 in processing costs by creating a digital ticketing platform for the box office.

  Successfully executed events like the NBA All-Star Game, NBA Draft and MTV Video Music Awards.

 

Previously:

Contributing Marketing & Event Coordinator, MTV Networks New York, NY Jan. 2012-June 2012

  Played an integral leadership role helping execute MTV2 s SXSW event and mtvU s Spring Break, including coordinating wardrobe options for mtvU s Spring Break on-air staff.

  Built and maintained relationships with personnel at venues as well as vendors to meet project timelines.

  Helped plan and execute the launch party for MTV2 s Hip Hop Squares.

  Managed and coordinated major sweepstakes for the mtvU networks, and all gifting for MTV/mtvU Woodies Tours and Music Festival.

  Created decks and recaps for the marketing and sales teams to developing new business opportunities.

 

Contributing Wholesale Marketing Coordinator, Ermenegildo Zegna New York, NY Sept. 2011-Jan. 2012

  Managed and tracked samples for photoshoots and visual displays for both showroom and retail outlets.

  Organized showroom and visual displays for Market Week and Trunk Show events.

  Prepared marketing materials to successfully execute events.

 

Sales and Marketing Assistant, Olivia Miller New York, NY June 2009-Sept. 2011

  Managed the Forever 21, Forever 21 Mens, Urban Outfitters and Torrid footwear accounts that netted a total of $8 million in sales in 2010.

  Drafted new content and added new photos while overseeing the website and blog of the brands.

  Created and managed all marketing and merchandising materials such as visuals, copy and presentations.

 

Event Marketing Intern, Complex Magazine New York, NY Mar. 2008-June 2009

  Helped plan and execute events for clients such as Red Bull, JC Cognac, Tag, Dr. Pepper and Mitchell & Ness, including print, digital, experiential and social media campaigns.

  Supported the Events Manager with reviewing locations; negotiating for use of venues; managing guest lists; and setting up and breaking down the site.

  Created and managed all production timelines for photo and video shoots.

Education and Training

 

Bachelor of Science (BS), Advertising, Marketing and Communications; earned May 2012

Fashion Institute of Technology, State University of New York   

 

Currently Pursuing Event Planning Certificate, Fashion Institute of Technology, State University of New York

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