Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Procurement ~ Operations ~ New Market Development

Budget Administration ~ Contract Compliance ~ Global Operations

         Offer solid expertise in supply chain management inclusive of strategy development, vendor/pricing negotiations, procurement, budgeting, cost control, and change management.

         Highly regarded for talents in training, coaching, personnel leadership, and fostering cross-functional collaborations.

         Strong capabilities in new market development, start-ups, and masterminding influential strategies to propel growth and profits.

         Proactively evaluate existing processes, systems, and procedures to identify vulnerabilities and shortcomings, and rapidly implement controls that streamline and enhance operations.

         Able to build, empower, and guide unified teams throughout various initiatives to uncover and close gaps in the supply chain function.

         Consummate strengths in continuous improvement, problem solving, and quality control.

         Bilingual (English and Spanish) with strong communication and interpersonal skills.

Royal Bank of Canada (RBC), Caribbean, 2014 Present

Purchasing & Supply Chain Manager

Direct full-scope procurement operations for three regional purchasing centers in Caribbean region. Establish, implement, and closely monitor reporting and controls to ensure contracts comply with preferred vendors and negotiated pricing.

         Proactively introduced centralized purchasing model to improve spend from 10% to 80% ($40M).

         Implemented ProcureIT system in key markets to increase catalogue purchases and streamline requisitioning and approval processes.

         Effectively standardized regional purchasing policies and procedures for all major purchase categories.

         Analyzed and compiled regional Approved Vendors List (AVL) and rolled out enterprise-wide.

         Led coordinated buying across region for commercial print items to leverage economies of scale.

         Enhanced supply chain model for international, regional, and local movement and storage of goods to precisely meet Caribbean banking needs.

         Steered seamless rollout of Requisition to Pay process throughout Caribbean.

         Formulated system expected to drastically reduce logistical expenses by efficiently coordinating orders and shipments throughout region comprised of 19 jurisdictions.

         Methodically devised people development plan to improve team s proficiency in professional buying, logistics, and inventory management.

DHL, 1999 to 2014

British District Head & Trinidad and Tobago Country Manager 2010-2014

Controlled the complete spectrum of business operations throughout Cayman, Bahamas, Barbados, Bermuda, Tortola and Trinidad and Tobago. Formulated strategic business plans, monitored marketing activities, and tracked expenses.

         Supported human resources department in identifying training needs and coordinating staff development programs to optimize personnel performance and productivity.

Continued ►

Page 2 of 2

Commercial Manager - Chile, Peru, Bolivia 2009-2010

Conceived and implemented commercial strategies to achieve revenue and profit targets by overseeing all aspects of sales, marketing, pricing, budgeting, and public relations.

         Delivered high-impact sales presentations and proposals to secure new business.

         Cultivated cohesive relationships with key decision-makers to continually expand sales pipeline.

         Fueled profitability on incremental and new revenue by developing individual customer pricing strategies.

Operations Manager - Chile 2009-2010

Provided influential leadership to Aviation, Ground & Gateway group comprised of 178 employees, with a focus on optimizing service quality and efficiency across 48 routes.

         Governed all facets of operations inclusive of budget administration, project management, staff development, supply management, negotiations with airlines, KPI development, and adherence to customs regulations.

         Drove consistent revenue growth by resourcefully expanding services in new areas.

Trinidad & Tobago Country Manager 2005-2007

Proficiently led country operations to meet or exceed goals for revenue, profitability, and service quality.

         Planned, devised, and implemented business strategies, marketing campaigns, and staff development initiatives to support continuous improvement and organizational growth.

Caribbean Agent Manager 2004-2005

Spearheaded operations and financial performance for DHL agents across 16 islands.

         Monitored and ensured delivery of executional customer service to maintain impeccable company reputation and business retention.

West and Central Manager, Venezuela 1999-2004

Orchestrated supply management, sales, marketing, customer service, and business development throughout country.

         Produced 40% of total business in country and managed 15 agents.

Reynolds Wheels, 1996 to 1998

Head of International Procurement

Helmed global purchasing operations encompassing bids, inventory control, broker and courier development, negotiating fares, JIT management, and allocation of purchase orders within region.

Prior background includes role as Head of Export Department, Dana Corporation, 1993 to 1996.

Bachelor of Business in Supply Chain Management

Centro de Estudios Latino Americanos y del Caribe

Professional Development:

Sales and Negotiations

Motivation and Leadership

Finance for Non-Finance Executives

Effective Communication

Excellence in Manufacturing

International Commerce

Inventory Planning and Control

Security & Risk Management