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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Credit and Collections Manager


Profile of Qualifications


  • In depth experience creating strategies to minimize risk, analyze financial data and drive collection rate within large corporate environments.
  • Regarded for ability to utilize collections expertise to design highly effective training and development programs for up to 12 team members.
  • Proven ability to ensure Sox compliance throughout daily collections and debt operations.


Key Achievements


  • Spearheaded chargeback reduction policies, resulting in a monthly reduction from $100k to less than $10k within a 6-month period.
  • Strategically minimized accounts receivable reserve, changing from .87% of sales to .39% of sales within 12-month period.


Technical Proficiencies


SAP, Oracle, ACCPAC, GetPaid, JD Edwards, Pacer, Frameworx, Outlook, Peachtree, eCredit(Cotera), QuickBooks, ADP Payroll, Mechanics Lien Law, NCS for UCC Filings, SQL, Great Plains, MS Office, Experian, Dun & Bradstreet.


Professional Synopsis


Specialized Bicycle Components, Morgan Hill, CA 2015-Present

National Credit Manager

Specialized is a $1.5 Billion private manufacturer and industry leader in the cycling industry.

  • Leverage credit/collections expertise to optimize efficiency throughout daily operations, including oversight of 10 direct reports, acquisition of overdue funds and performance of thorough account audits.
  • Implement highly effective training programs for team members, key to driving overall productivity.
  • Design innovative solutions to promote increased rate of bad debt collection.
  • Strategically steer projects to on time, within budget completion.
  • Identify areas of weakness within daily procedures and streamline improvement initiatives accordingly.


Directed/Polk Audio/Definitive Technology, Vista, CA 2010-2015

Manager, Global Credit/Collections

Directed is a car alarm and audio product division within a $250 Million private manufacturer.

  • Assumed integral leadership position, ensuring accuracy throughout accounts receivable operations valuing $100M.
  • Strategically project future collection earnings throughout generation of thorough ad hoc reports.
  • Provided top notch support to clients as large as Best Buy; key to maintaining retention while promoting customer based referrals.
  • Heavily involved in oversight of all daily operations, including inventory control, pricing and order processing.
  • Maintained open lines of communication with multiple business units to enhance overall client experience.


Contract Employment, San Diego, CA 2009-2010

  • Fulfilled various credit and collections positions, focusing primarily on reconciliation, negotiations and providing top notch customer service.

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


K2 Inc., San Diego, CA 2007-2009

Credit/Collections Manager

K2LP is a division of a $5 billion public manufacturer/distributor of sporting goods and outdoor products.

  • Demonstrated strong leadership skills while overseeing 3 direct reports, as well as $40M in accounts receivable procedures.
  • Resourcefully analyzed financial eligibility of small and large retailers; focusing primarily on cultivation of positive relationships, as well as credit worthiness.
  • Accumulated pertinent data and generated thorough month-end reports; relayed updates to appropriate parties.


Cardinal Health, San Diego, CA 2005-2006

Collections/Billing Supervisor

Cardinal Health is a public manufacturer and distributor of health care products valuing $100 billion.

  • Played integral role in achieving regulatory compliance as key member of SOX compliance team, while simultaneously managing 12 direct reports and $1 billion in receivables.
  • Evaluated individual account eligibility and approved regarding credit accordingly.
  • Performed thorough data analysis of monthly DSO, debt reserve and accounts receivable reports.
  • Pioneered process improvement efforts throughout all billing and collections operations.
  • Utilized multiple tools, including EDI, WAWF and WINS, to accurately automate invoicing systems.


Rip Curl, Carlsbad, CA 2003-2005

Collections Manager

Rip Curl is a surf apparel distribution company valuing $500M.

  • Championed process improvement initiatives for receivables valuing $50 million, resulting in a reduction of outstanding balances from 11% to 3%.
  • Directly responsible for sales forecasting, LOC filing, UCC filings and tracking of crucial credit data.
  • Utilized AS400, MS Great Plains and Lotus Notes to complete daily operations.


Professional Development


Continuing Education Courses Completed in: MS Access, HTML, Financial Accounting,

Managerial Accounting and Federal Tax Law

Riemer Credit Group Vice President

Dream for Change Board President


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