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Experienced Strategic Leader with several years of experience in high-volume environments along with a strong background within several types of healthcare facilities. Experienced in handling daily nursing home operations, creating comprehensive operational strategies, diffusing escalated resident issues, and facilitating quality improvement initiatives/strategies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with residents, co-workers, and members of executive management.

Nursing Home Administrator Quality Assurance Coaching/Training Patient Education

Staff Development/Retention Regulatory Affairs Event Management/Promotion

P&L Management Transitional Care Oral/Written Communication

Nurse Consulting Emergency Operation Plans Regulatory Requirements

  Provide guidance and coaching related to nursing competencies to medical teams throughout several nursing facilities in the state of Mississippi

  Design and implement standard operating procedures, oversee quality improvement audits, and support the VP of Operations as needed

  Guided strategic operations within a nursing home environment which included supervising a team of 4 individuals, providing training, and implementing streamlined software systems

  Reviewed and streamlined current operational strategies, coordinated the completion of customer/employee surveys, audited emergency plans, and implemented learning activities on behalf of the educational department

  Oversaw social media logistics and acted as a monthly newsletter contributor due to maintaining an expert level knowledge of regulatory requirements and best practices

  Supported daily operations within a nursing home environment which consisted of 134 beds and included a Certified Alzheimer s/Dementia unit

  Identified and reviewed resident issues, supervised medical teams, implemented standard operating procedures, and ensured compliance with regulatory standards

  Increased average daily census from 104 to 122, improved quality measures from 1 star to 3 stars, and achieved the Diamondhead Business of the Year award

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• Acted as Nursing Home Administrator for several facilities which included the Dixie White House, The Boyington, Singing River Rehab, and Miramar
• Identified potential revenue streams within the industry, oversaw large-scale projects such as remodels, and supervising up to 20 staff members
• Played a lead role in the creation of a CMS Bundling Pilot Program, identified potential customers within the territory, and consistently improved profit
• Successfully reduced turnover from 82% to 40% within a facility which resulted in being awarded an inter-company award

• Managed nursing tasks within a nursing home environment which held 89 beds in addition to leading operations during an expansion to 134 beds
• Monitored internal resident care quality levels, diffused escalated resident issues, and supervised staff members

Additional Professional Experience Includes: Director of Nursing, Woodland Village Nursing Center (1997-2002)