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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 | 765-393-0176 | abc@xyz.com
Profile of Qualifications
Results-driven professional possessing a proven track record of exceeding expectations in positions with increasing levels of responsibilities.
Expert level knowledge of best property management processes.
Seasoned in performing administrative functions with utmost precision in fast-paced environments.
Consistently recognized for surpassing goals in production-based roles.
Dynamic interpersonal communication skills, instrumental to cultivating positive relationships.
Proficiency in property management software including Power-site, Rent Roll, AMSI/esite, PMAS, Yardi, MRI, Smart Stream, Salesforce and Peoplesoft.
Key Areas of Expertise
|
Property Management Problem-Solving |
Administrative Functions Attention to Detail |
Organizational Management Leadership
|
Professional Synopsis
Family Management | Caregiver 2015-Present
Utilize strong leadership and organizational abilities to oversee daily household operations.
Implement effective financial strategies to reduce day to day costs.
AvalonBay Communities, Sunnyvale, CA 2007-2015
Customer Service Supervisor
Fulfilled critical leadership position overseeing daily operations across 710 apartment homes throughout region.
Exemplified excellent organizational abilities while managing entire leasing process, including application approval / processing, monthly reporting and various administrative tasks.
Leveraged top-notch interpersonal skills to form positive relationships with residents, deliver excellent support and promptly resolve issues / inquiries.
Thoroughly reviewed resident information to ensure completeness and accuracy.
Successfully increased company exposure by managing social media and online advertising initiatives.
Equity LifeStyle INC, North Monterey County, CA 2006-2007
Community Manager & Sales Consultant
Strategically managed day to day operations within a community composed of 300+ manufactured homes.
Established and maintaining positive relationships with residents; increased satisfaction and retention levels.
Performed various administrative tasks with utmost precision in a fast-paced environment.
Sares-Regis Group, Irvine, CA 2001-2005
Temporary Regional Manager, Assistant &Community Manager (2004-2005)
Community Manager, Customer Relations Area Manager (2001-2002)
Recipient of merit-based promotion due to excellent leadership abilities.
Contributed extensively to all property management operations across multiple luxury apartment home communities containing up to 540 units.
Utilized excellent organizational abilities to manage budgeting, deliver top-notch support to Community Managers and perform various administrative tasks.
Leveraged strong industry knowledge to implement innovative below market rent program guide.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 | 765-393-0176 | abc@xyz.com
California Real Estate Management, San Jose, CA 2005-2006
Community Manager
Directed daily operations within a 157-unit tax credit property.
Maintained strict compliance to tax credit program.
Justus Properties, Indianapolis, IN 2004
Community Manager
Assumed key leadership position within a 299-unit senior independent living community.
Demonstrated excellent property management abilities while overseeing day to day operations.
Developed and implemented innovative marketing and outreach programs to increase company exposure and attract prospective residents.
Previous Positions:
Ventana Property Services, Menlo Park, CA; Community Manager 1999-2001
Nicholas A. Stevens, Burlingame, CA; Community Manager 1996-1999
Vasona Management, Los Gatos, CA; Community Manager 1993-1996
Education & Professional Development
California Sales License for Manufactured Homes, Carefree Sales INC, Castroville, CA; 2006-2008
California Certified Residential Manager, Certificate, San Jose, CA; 2006
Compliance Certificate in Rental Housing Tax Credit Programs
California below Market Rent Programs Training
Rental Housing Tax Credit Compliance Workshop, Indianapolis; 2003
Combining Psychological Techniques with the Law Certificate, San Jose, CA; 2002
Certificate for qualifications testing for general gas system fundamentals as well as the site Evaluation for: emergency response, valve exercising, patrolling, odorant testing, and examination of exposed pope required by Title 49, Part 192, Sub-part "N" of the Federal Gas Line Safety Code, Jarsco Company of Santa Cruz, CA; 2007
The Conference for Women Certificate, San Jose, CA; 2014
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