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- 3805 Cottonwood Dr Xxxxxx, XXXXXX xxxxxx-4315 ( (xxx-xxx-xxxx * firstname.lastname@example.org
IT Operations Support
Highly self-motivated and results-driven professional with more than 8 years providing high-performance customer service and operations support mostly in the service and hospitality industries with a view to transitioning into the IT sector while completing a baccalaureate degree in Computer Engineering.
Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Strong interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.
IT Operations (From current on-going college course)
Computing Resource Management
IT Project Management Support
Desktop and Server Maintenance
Functional & Technical Documentation
Customer Service Management
Restaurant Service Operations
Restaurant Inventory Management
Delivery Service Operations
Relationship Management (Customers & Suppliers)
Service Quality Management
Staff Supervision & Training
Papa John s pizza LaPorte, XXXXXX
Delivered pizza orders to waiting customers within the promised time period.
Took phone calls, work the register, take orders from walk in customers, and fulfilled orders.
Advanced Delivery Solutions Houston XXXXXX
Contracted by Quest Diagnostics to provide delivery services for various clinics, hospitals and laboratories to pick up biological samples and take them back to the Quest Diagnostics lab in Houston.
Operated delivery vehicles for the assigned tasks following schedules and expected ETAs provided by the client.
Domino s Pizza LaPorte, XXXXXX
Cross-trained to provide both pizza delivery and take phoned orders, work the register, process orders and serve pizza and associated side orders from walk in customers.
Gringos Mexican Kitchen LaPorte, XXXXXX
Waited on and served customers, taking and fulfilling their orders, ensuring they received everything they expected in a quick and timely manner.
Cleaned tables after the customers have left. Cleaned assigned sections of the restaurant and completed side work after the restaurant closes for the day.
Subway Sandwiches LaPorte, XXXXXX
Prepared and served sandwiches and other restaurant products to customers complying with service quality standards.
Worked the cash register and cleaned up the store after a day s operation.
Education & Credentials
B.S. in Computer Engineering
UNIVERSITY OF HOUSTON Clear Lake, XXXXXX (On Going)
Associate s Degree in General Studies, Deans List,
SAN JACINTO COLLEGE Pasadena XXXXXX
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