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Objective
Experienced healthcare professional seeking a challenging role as a Certified Professional Coder.
Summary of Qualifications
Personable professional with a work history of consistently exceeding performance goals while employed with three different companies in the healthcare field.
Strong understanding of medical technology, procedures and diagnosis codes.
Stellar listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders in person, over the telephone or via email.
Proactively identified and resolved problems in real time using strong judgment and people skills.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Word, Excel, PowerPoint and Access; QuickBooks; Lytec; MediSoft; and Legacy.
Education, Training and Certificates
Certified Professional Coder-Apprentice (CPC-A)
Member, American Association of Professional Coders (AAPC)
Health Insurance Portability and Accountability Act (HIPPA) Certified
Completed Medical Billing Coordination Training; 2000
Completed Accounts Receivable and Accounts Payable Training; 1999
Completed Customer Service Training; 1998
Bachelor of Business Marketing, Keiser University; earned 2007
Work History
Medical Billing Agent, Millennia Patient Services June 2011-Present
Display knowledge of medical terminology to process medical bills and resolve billing discrepancies.
Collections Associate, United Collections Bureau May 2009-Dec. 2009
Communicated effectively with key stakeholders over the telephone to achieve performance goals.
Appointment Coordinator, Complete Medical & Rehab Oct. 2007-Jan. 2008
Contributed to the efficiency of the organization by building relationships with patients and scheduling all appointments and procedures.
Accounts Receivable Associate, CatalystRx Mar. 2005-Sept. 2007
Processed accounts receivable according to company policies and procedures.
Collections Associate, Premier Medical Group Oct. 2004-Mar. 2005
Reviewed medical documentation and contacted patients in an attempt to collect payments for debts.
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