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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 775-293-1253
abc@xyz.com
Dedicated Professional eager to contribute 10+ years of management and banking experience to a Branch Management position.
Profile of Qualifications
- Proven track record of creating and supervising highly effective teams; with a focus on performance management and revenue growth.
- Dynamic interpersonal communication skills, key to establishing rapport, providing excellent service and ensuring longevity of client relationships.
- Well versed in raising community awareness and acquiring prospective clients by performing thorough on site presentations.
Key Areas of Expertise
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Management Banking Operations |
Team Building Client Acquisition |
Customer Service Process Improvement
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Professional Synopsis
Yyyyyy x. yyyyyy Insurance Agency, Inc. 2006-Present
Career Representative
Oversee day to day operations for up to 3 direct reports in the insurance and financial services industry; focusing primarily on driving team performance throughout effective training and development programs.
Provide excellent customer service, key to maintaining satisfaction while promoting retention.
Continually implement highly effective process improvement strategies, resulting in an increase in revenue between 3-10% annually.
Utilize various marketing tactics to attract prospective clients.
Attend numerous events to raise community awareness.
Country Financial 2002-2006
Employee Agent
Strategically increased client base by promoting automotive, home, farm and commercial insurance and financial services.
Leveraged subject matter knowledge to provide thorough inquiry resolution.
Obtained broad knowledge of LTC, annuities, mutual funds and investment portfolios.
Conducted educational sessions throughout community to appeal to prospective clients.
The First National Bank of Ely 1992-2002
Teller
Increased customer satisfaction by providing excellent customer service throughout daily interactions.
Ensured completeness among customer accounts while additionally promoting bank services.
Country Financial 1990-1992
Agent Assistant
Nevada Bank & Trust 1988-1990
Teller
Education & Professional Development
Chartered Financial Consultant (CHFC), American College; Anticipated Completion: 2017
Life Underwriting Training Council Fellowship (LUTCF), American College; Anticipated Completion: 2017
Chamber of Commerce Member
Lions Club Member
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