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Yyyyyy x. yyyyyy
- 745 North L St Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Production Superintendent ▪ Project Manager ▪ Departmental lead
(Construction, Roofing Industry)
Qualifixxxxxxtions Profile
Self-assured and results-driven management professional with more than 20 years providing high-performance project management, customer service, and operations support in the construction and contracting industry.
- Proven dedixxxxxxtion to business-aware and client-responsive design, development and execution of construction projects within specifixxxxxxtions, timelines, deliverable expectations, and budgets.
- Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve project management issues and conflicts even under stress.
Well-organized and resourceful with multitasking and prioritization skills that optimize limited project and contracting resources to achieve outstanding results.
Strong people management and interpersonal communixxxxxxtion skills that inspire client confidence while forging teamwork synergies with colleagues across diverse ethnicities in meeting shared project commitments.
Key Expertise
Business Management Support
Strategic Business Planning & Development
Entrepreneurial Business Administration
B2B/B2C Sales Support
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Materials Management
Fisxxxxxxl & Budget Management
Process/Workflow Improvement
Profitability Management
Policies & Regulatory Compliance (i.e. OSHA, etc.)
Project Management
Concurrent Project Management
Project Scoping & Tasking Scheduling
Resource Management
PERT/CPM Charting
Budget Management
Project Cost Estimation & Accounting
Field QA and Performance Audit
Vendor/Contract Management
Change Order Management
Team Supervision & Training
Post Project Support & Review
Technixxxxxxl
Productivity Tools: MS Office
PM Tools: MS Project
Design Tools: AutoXXXXXXD
Professional Experience
Centimark Corporation Chatsworth/San Leandro, XXXXXX
Director of the Service Department Jan 2016 Present
Provided strategic direction in managing a department focused on customer service in completing roofing and flooring deliverables in residential and commercial construction projects, ensuring compliance with client specifixxxxxxtions, timelines, budgets, as well as company performance standards and policies.
WTI/Tremco Beachwood, OH
Senior Project Manager Oct 2004 Jun 2016
Developed construction project chargers, defining scope and deliverables, securing approvals for resources, budgets and team competencies, monitoring progress, scheduling tasks/critixxxxxxl path timelines, and enforcing compliance with company policies and procedures, projects execution methodologies, and safety regulations.
Served as the single point of contact for project scheduling and changes, identifying issues and opportunities for process improvements and cost containment, managing resources, leading sessions with department executives in reviewing project status, proposing changes, and securing additional team members or budgets as needed.
Secured necessary city/county permits in executing structural civil engineering works.
Resolved conflicts within project teams and with 3rd party contractors, building sustainable professional relationships with teams, stakeholders, and contractors to ensure smooth project implementation.
General Roofing Inc. Comstock, NY
Departmental Manager (Technixxxxxxl Repair Services - Single-ply Applixxxxxxtion) Mar 1997 Oct 2004
Provided strategic directions and supervisory control of roofing crew, executing large commercial and industrial contract projects, scheduling and dispatching work orders, providing daily jobsite inspections, and ensuring compliance with company policies and procedures, performance standards, and safety regulations.
Led meetings with clients to review project timelines, assess progress, proposed changes, and secure additional resources for any approved changed as needed.
Awards/Recognition
Centimarks Award for the most improved customer service of all western company divisions (2016)
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