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Yyyyyy x. yyyyyy

- 745 North L St Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Production Superintendent ▪ Project Manager ▪ Departmental lead

(Construction, Roofing Industry)

Qualifixxxxxxtions Profile


    Self-assured and results-driven management professional with more than 20 years providing high-performance project management, customer service, and operations support in the construction and contracting industry.

-    Proven dedixxxxxxtion to business-aware and client-responsive design, development and execution of construction projects within specifixxxxxxtions, timelines, deliverable expectations, and budgets.

-    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve project management issues and conflicts even under stress.

    Well-organized and resourceful with multitasking and prioritization skills that optimize limited project and contracting resources to achieve outstanding results.

    Strong people management and interpersonal communixxxxxxtion skills that inspire client confidence while forging teamwork synergies with colleagues across diverse ethnicities in meeting shared project commitments.


Key Expertise

Business Management Support

    Strategic Business Planning & Development

    Entrepreneurial Business Administration

    B2B/B2C Sales Support

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Materials Management

    Fisxxxxxxl & Budget Management

    Process/Workflow Improvement

    Profitability Management

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

Project Management

    Concurrent Project Management

    Project Scoping & Tasking Scheduling

    Resource Management

    PERT/CPM Charting

    Budget Management

    Project Cost Estimation & Accounting

    Field QA and Performance Audit

    Vendor/Contract Management

    Change Order Management

    Team Supervision & Training

    Post Project Support & Review


    Productivity Tools: MS Office

    PM Tools: MS Project

    Design Tools: AutoXXXXXXD


Professional Experience


Centimark Corporation Chatsworth/San Leandro, XXXXXX

Director of the Service Department Jan 2016 Present

    Provided strategic direction in managing a department focused on customer service in completing roofing and flooring deliverables in residential and commercial construction projects, ensuring compliance with client specifixxxxxxtions, timelines, budgets, as well as company performance standards and policies.


WTI/Tremco Beachwood, OH

Senior Project Manager Oct 2004 Jun 2016

    Developed construction project chargers, defining scope and deliverables, securing approvals for resources, budgets and team competencies, monitoring progress, scheduling tasks/critixxxxxxl path timelines, and enforcing compliance with company policies and procedures, projects execution methodologies, and safety regulations.

    Served as the single point of contact for project scheduling and changes, identifying issues and opportunities for process improvements and cost containment, managing resources, leading sessions with department executives in reviewing project status, proposing changes, and securing additional team members or budgets as needed.

    Secured necessary city/county permits in executing structural civil engineering works.

    Resolved conflicts within project teams and with 3rd party contractors, building sustainable professional relationships with teams, stakeholders, and contractors to ensure smooth project implementation.


General Roofing Inc. Comstock, NY

Departmental Manager (Technixxxxxxl Repair Services - Single-ply Applixxxxxxtion) Mar 1997 Oct 2004

    Provided strategic directions and supervisory control of roofing crew, executing large commercial and industrial contract projects, scheduling and dispatching work orders, providing daily jobsite inspections, and ensuring compliance with company policies and procedures, performance standards, and safety regulations.

    Led meetings with clients to review project timelines, assess progress, proposed changes, and secure additional resources for any approved changed as needed.




    Centimarks Award for the most improved customer service of all western company divisions (2016) 

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