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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Eager to contribute recent HR certificate toward launching a career in Human Resources

Recruiting ~ Employee Relations ~ Staff Development ~ Records Management




         Certified in Human Resources Essentials from eCornell University, and well-versed in performance management, conflict resolution, risk analysis and mitigation, diversity, and manpower planning.

         Sound knowledge of HR functional areas such as interviewing, hiring, orientation, onboarding, scheduling, performance evaluations, training, record-keeping, and policy/procedure development.

         Discreet, trustworthy, and committed to ensuring confidentiality of personnel files and documents.

         Solid capabilities in developing and maintaining a productive and collaborative workplace climate paramount to maximizing staff retention, morale, and satisfaction.

         Able to assess and translate organizational needs into cost-effective human resources programs.

         Excel at working productively and diplomatically with individuals from all types of backgrounds.

         Able to consult with senior leadership on wide-ranging personnel issues to maximize organizational effectiveness.


Professional Experience


Idean, Palo Alto, CA; Apple, Cupertino, CA, 2016 to 2017

QA Engineer

         Directed team in testing portal for Ericsson across multiple platforms and operating systems for Idean.

         Methodically tested iWork across all OS X platforms, Safari, and all iOS devices for Apple, successfully mitigating hundreds of defects within a demanding timeline.


Apple, Cupertino, CA, 2015 to 2016

Voice of Customer

         Collected valuable feedback from customers regarding Photos application and submitted to engineering team to implement improvements and enhancements, vital to boosting bottom-line performance.


Lytro, Inc., Mountain View, CA, 2014

Senior QA Engineer

         Performed comprehensive testing and QA activities to support development of a cutting-edge camera.


Prior Background:


Senior Lead QA Engineer, Barnes & Noble/Nook Media, Palo Alto, CA, 2012 to 2013

QA Project Manager, Hewlett-Packard/Palm, Sunnyvale, CA, 2009 to 2012

QA System Test Manager, Apple, Cupertino, CA, 2005 to 2009

Professor of Music, West Valley College, Saratoga, CA, 2001 to 2002

QE Engineer, SGI, Incorporated (Silicon Graphics, Inc.), Mt. View, CA, 2000 to 2001

Software Tester, IBM, San Jose, CA, 1999 to 2000

Studio Manager, C.B. Perkins Company, San Jose, CA, 1990 to Present




Human Resources Essentials Certificate, eCornell University, Ithaca, NY, 2016

Master of Arts in Music, San Jose State University, San Jose, CA, 1996

Managerial Communication and International Communication, Apple, 2009

Unix/Linux System Administration Certificate, SGI/O Rielly, 2005


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

















Dear Hiring Manager:


I am currently seeking a challenging career opportunity in a Human Resources capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


In addition to a certificate in Human Resources Essentials from eCornell University, I offer solid experience in employee relations, team leadership, problem solving, and maintaining confidential records. I m well-versed in organizational effectiveness and project management, and am certain that my talents in fostering a cooperative workplace environment will enable me to effectively transition into your company and yield immediate results. To complement these qualifications, I offer exemplary expertise in root cause analysis, staff training, delegating tasks, and ensuring compliance with all HR policies and procedures.

If invited to join (INSERT NAME OF COMPANY), you will find me to be a dedicated professional committed to supporting you in achieving your objectives through an excellent blend of interpersonal and administrative skills. I am confident that I would be a valuable addition to your company, and look forward to interviewing with you soon.





Yyyyyy x. yyyyyy



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