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Yyyyyy x. yyyyyy

4558 Willis Avenue #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Profile of Qualifications

 

  • Proven track record of providing top notch administrative support within fast paced office environments, focusing heavily on call management, scheduling and customer service.
  • Dynamic communication skills, critical to interfacing with customers and resolving inquiries.
  • Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
  • Strong organizational management skills, key to maintaining efficiency throughout office settings.

 

Key Areas of Expertise

 

   Administrative Functions

   Customer Service

   Organizational Management

   Interpersonal Communication

   Inquiry Resolution

   MS Word & Excel

 

Professional Synopsis

 

Herrera Family Trust, Gardena, California 2004-2006

Manager, Family Rental Property

  • Demonstrated strong organizational and leadership skills throughout day to day operations.
  • Fostered positive relationships with tenants, realtors and vendors to ensure efficiency throughout all phases of home rental and sale.

 

U. S. Health Works, Van Nuys, California 2003

Student Worker

  • Fulfilled key administrative support position, with associated responsibilities including document processing, call management and scheduling.

 

Doctors First Report Typist 2003-2004

Front Office Assistant

  • Provided critical administrative support, focusing mainly on report management, call management and interacting with patients on a daily basis.

 

Los Angeles Opera Customer Service Department, Los Angeles, California 2003

Customer Service Representative

  • Exemplified top notch customer service skills via phone by resolving inquiries, changing orders and escalating client complaints.

 

California National Bank Loan Service Department, Los Angeles, California 1996-2001

Receptionist / File Clerk

  • Responsibilities included filing, payment processing, data entry and providing excellent customer service.

 

Theater Refreshment Company of New York, Inc., Shubert Theater, Century City, California 1995-1996

Concession Attendant

  • Demonstrated strong customer service and communication abilities while fulfilling customer orders in a fast paced environment.

Education & Professional Development

 

Medical Front Office Coursework Completed, Bryman Business School, Reseda, CA; 2002-2003

Coursework Completed, Santa Monica Community College, Santa Monica, CA

High School Diploma, Bishop Conaty Memorial High School, Los Angeles, CA; 1981

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