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Yyyyyy x. yyyyyy

VP/Senior Director - Product/Strategy Specialist

Executive Profile

  Results-driven Senior Product Manager offering track record of success in creating and delivering optimal product strategies across sales, marketing, operations, and P&L performance

  Consistently rank as top performer in company employee engagement scores

  Successful in leading $3B organization s Product Management transformation to Agile, requiring strategic redirection in culture of product and persuasive introduction of new initiatives

  Have driven core product line revenue from $100M to $250M while increasing operating and profit margins

  Expertly represent company in discussions with Congressional leaders on key topics including Retirement System and Student Loan assistance

  Selected to participate in Panel discussion focused on defining optimal solutions to Savings Crisis; SPARK Institute Conference, 2017

  Substantially improved Product Managers performance by successfully creating, launching and implementing innovative new product tools ranging from Product Strategy Document and Product Plan of Record to Lean Project Charter

  Promoted to spearhead development and launch of new service team vital to rebranding Paychex as a service-driven organization

  Certification in Leading Agile Teams

  Certification in Pragmatic Product Management

  Excel in building high levels of trust with senior executives, peers, cross-functional teams, and business/project stakeholders; dynamic communication, presentation and relationship building skills, with talent for reaching and influencing key decision makers

  Motivating, hands-on leader experienced in hiring, building and directing high-performance teams; dynamic record of hiring Product Managers positioned for rapid promotion to more senior roles

  Strategically prioritize, plan, coordinate, and steer projects, initiatives and operations to boost productivity and efficiency, maximize use of resources, control costs, increase service and satisfaction levels, and achieve/surpass aggressive goals

 

Career Track

Paychex 2002-Present

Senior Product Manager; 2008-Current

  Consistently lead change at enterprise level instrumental to optimizing revenue production, market penetration and competitive positioning; currently spearheading PaychexNEXT program, successfully leading cross-functional senior management team in creating and executing innovative new approaches toward launching new products and features in internal and external customer segments

  Continually identify and cultivate lucrative partnerships with Fintech companies spanning major organizations to small start-ups; actively collaborate in identifying new, innovative features and products uniquely leveraging company in target markets

  Successfully lead Program teams of Product Managers, Developers, Testers and Project Managers in multi-product line development and delivery; includes defining and establishing product goals and strategies supporting >$250M in product lines

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Paychex continued...

  Expand sales and profit channels by leading emerging product group in R&D focused on defining and delivering innovative new business models and product opportunities

  Maximize revenue production across existing clients and new business development in effectively leading company initiative leveraging APIs connect to strategic outside partners

  Facilitate expansion of distribution model to include multiple sales channels and diversify revenue streams by introducing product offerings targeting gig worker market

  Actively partner with sales and marketing teams in evaluating performance to determine optimal strategies as well as testing new approaches, measuring results and modifying to improve outcomes

  With direct accountability for product P&L, strategically cultivate and manage key relationships as well as leverage skills in building trust and influencing decision makers to ensure maximum financial performance

  Steer Transformation Management initiatives focused on seamlessly transitioning Product Management from Waterfall to Agile product delivery methodologies

Sales and Advisor Support Manager; 2005-2008

  Created and launched start-up service team developed to deliver quality pre-sales and ongoing support to Sales organization and external Financial Advisors promoting and selling company product

  Contributed sharp business acumen toward creating and positioning comprehensive infrastructure supporting both service team and clients

  Expertly hired top candidates and built dynamic team instrumental to achieving goal of transitioning from transactional to service-focused organization

Onboarding Supervisor, 2002-2004

  Recruited to steer transformation of onboarding process, with goal of substantially improving efficiency and servicing in support of optimizing client satisfaction, building loyalty, maximizing retention, and driving solid business growth

 

JP Morgan Chase 2000-2002
Assistant Vice President

  Directed operations of multi-functional finance organization specializing in funding and reconciling home equity loans

  Successfully led 100+ employees spanning 7 teams to capture new business, deliver world-class servicing and generate high-volume revenue production

Education & Professional Development

 

Bachelor of Science in Finance, Ithaca College-Ithaca, NY

 

Pragmatic Product Management Certification, Pragmatic Marketing
Leading Agile Teams Certification, Agile Transformations

 

Community Leadership

Juvenile Diabetes Research Foundation Board of Directors - Finance Chair, 2007-2010

 

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